Internet Connects Elsewhere, not at Home

June 9, 2009 at 12:42:58
Specs: Windows XP Home
I have an IBM NetVista which I bought second hand.

The internal NIC didn't connect when I first bought it,
so naturally I tried a secondary PCI NIC. That didn't
fix the problem.

I double-checked to make sure the drivers were
correct and they were. I tried connecting through a
router and directly connecting to the modem.

No luck.

So I took the PC to a friend's house. He had the same
ISP and I used the same cables and it connected
without a problem.

I worked IT for 3 years and this is by far the
weirdest/most frustrating problem I've encountered.

I've used the built-in diagnostic tools and command
line steps recommended by Microsoft Document
314067. No success.

HELP!!!


See More: Internet Connects Elsewhere, not at Home

Report •


#1
June 9, 2009 at 13:13:04
Did you get an ip address from your router?
Software firewall engaged?

Report •

#2
June 9, 2009 at 15:55:58
It's obtaining an IP address, but it seems to alternate
between connected and "Network Cable Unplugged,"
regardless of which network cable I'm using.

When connected, I can open IE and try to go to CNN.com or
Google and receive the IP address in the lower-left of the IE
window, but nothing loads.

Software Firewall is off.


Report •

#3
June 10, 2009 at 09:38:21
post the results of an ipconfig /all

Report •

Related Solutions

#4
June 10, 2009 at 13:59:00
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\accounting>ipconfig /all

Windows IP Configuration

        Host Name . . . . . . . . . . . . : account
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 7:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel(R) PRO/1000 MT 
Network Connect
ion
        Physical Address. . . . . . . . . : 00-09-6B-D1-57-B8
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.2.103
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.2.1
        DHCP Server . . . . . . . . . . . : 192.168.2.1
        DNS Servers . . . . . . . . . . . : 192.168.2.1
        Lease Obtained. . . . . . . . . . : Wednesday, June 10, 
2009 3:53:20 PM
        Lease Expires . . . . . . . . . . : Monday, January 18, 
2038 10:14:07 PM


Ethernet adapter Local Area Connection 8:

        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : Intel(R) PRO/100+ Alert on 
LAN* Mana
gement Adapter
        Physical Address. . . . . . . . . : 00-02-B3-12-1F-
4A


Report •

#5
June 10, 2009 at 14:07:29
disable Ethernet adapter Local Area Connection 8

Get the isp's dns ips. They should be listed in the wan interface of the router. Put those ips for dns not the gateway 192.168.2.1

Save the router settings. Reboot the router. Then reboot the pc.

Then try again.

Instead of a "point at the door" dns setting we are giving a specific place to go dns setting.


Report •

#6
June 10, 2009 at 14:56:12
So use those specific IPs for the Ethernet Connection's DNS
settings?

I tried that and no luck. Tried directly connecting to the modem,
too.

Tried using a static IP address in addition to a DHCP attempt.


Report •

#7
July 9, 2009 at 10:01:42
I tried using Open DNS and that didn't work...

Is it really possible that the cable modem is the problem, even
though it serves the router and the other computers just fine?


Report •


Ask Question