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Intellimouse Explorer not working!@
Name: C.J. Date: September 10, 2003 at 21:00:25 Pacific OS: Windows XP Pro CPU/Ram: 768 DDR RAM
Comment:
Hello,
I have an optical intellimouse explorer, and on XP it is not working correctly. Whenever I plug it in to the USB it will turn on for a second, then turn back off. The light at the bottom will light up, but whenever I pick it up it will turn off. It seems like XP will detect and then undetect the mouse. I am virtually unable to use the mouse. The mouse is not the "3.0" version. I believe its an earlier version. I tried updating drivers, but that didn't seem to work.
I heard that Microsoft has a lifetime guarantee on these. Does anyone know if I can return the mouse for a replacement? I don't have the box anymore though so I'm not sure if that will work.
Name: capt Date: September 10, 2003 at 21:23:59 Pacific
Reply:
Have you tried using the mouse with its adapter in normal mouse port. It sounds more like a usb plug problem than the optical mouse.
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Response Number 2
Name: teri Date: September 11, 2003 at 06:50:41 Pacific
Reply:
Be sure that the batteries in the mouse are good. This mouse chews up batteries at a good rate. When you get it working use a sheet of white paper under the mouse to prolong battery life.
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