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Intel PRO/DSL 3200 XP migration problem

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Name: Nate
Date: December 5, 2001 at 14:48:39 Pacific
Comment:

Has anyone else had problems using the migration utility for Intel's 3200 pro/dsl modem to Windows XP?

Everytime I run the migration utility, it crashes my machine after the MS certification querry.

So far, Qwest's website is the only place I've been able to find this utility...is there a newer, more current Intel PRO/DSL 3200 modem driver for Win XP?

Thanks...any help would be greatly appreciated (the fine people at Qwest have no idea what the problem is).



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Response Number 1
Name: jimi_l
Date: December 5, 2001 at 15:46:28 Pacific
Reply:

This from the Quest site

http://www.qwest.com/dsl/customerservice/intelxp.html

They sure ACT like they have a fix now!!
Jimi_l


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Response Number 2
Name: Nate
Date: December 5, 2001 at 16:14:13 Pacific
Reply:

Yep..that's the one that crashes my system when I run it. I was hoping there was a different utility on another website or something. The download3200.exe utility on Qwest's site bombs during the installation.

I'm doing everything I can to avoid a clean install, since I have large files on the HD that I can't backup (no ext./portable large capacity drive).


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Response Number 3
Name: jimi_l
Date: December 5, 2001 at 16:29:50 Pacific
Reply:

Did you try the install using the program compatibility wizard??This has worked a few times for me now
Start>Programs>Accesories>Program compatability wizard.
Jimi_l


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Response Number 4
Name: jimi_l
Date: December 5, 2001 at 16:30:27 Pacific
Reply:

Or mabey a Win 98 or ME version using the same technique
Jimi_l


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Response Number 5
Name: Nate
Date: December 5, 2001 at 22:40:59 Pacific
Reply:

Tried that too. No dice.

I just did a full install and that didn't work either. The darn thing still crashes and I've downloaded it several times.

Has ANYBODY run the download3200.exe utility on Qwest's site with any success? Is there anyone else that has the PRO/DSL 3200 modem AND has it working on Win XP? I'm thinking the utility is written with bad script...or that XP is dumping it because of a MS certification issue.


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Response Number 6
Name: Craig63
Date: March 6, 2002 at 22:00:26 Pacific
Reply:

I am in the midst of this nastiness myself. And Qwest, despite hours sent on the phone with technical support, tonight basically told me that it's my problem!

HELP!


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