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installshield wizard problem
Name: ivy Date: September 2, 2003 at 05:06:17 Pacific OS: XP CPU/Ram: 240MB
Comment:
hi~ i have this install problem... been using installwhield wizard to setup programs.. but last week when i was trying to install a photoshop program.. the indicator went to 99% and just stopped... a "installshield engine problem" notice popped and some errors popped up:
can someone please help?? i'm desperate to setup the program! i searched through the net and some sites told me to delete the "engine" folder in "installshield".. but it still doesn't work. is it a virus or something? or it there a file missing? i've got this "ikernel" file in the "intel 32" folder.. is that correct?
or should i uninstall the whole "installshield program"? but how i can reinstall it??
Name: Cool_Dude Date: September 2, 2003 at 06:46:48 Pacific
Reply:
Does it happen with just photoshop or any program you want to install.
If it is just photoshop I think the installation file is corrupt. if you're installing from a CD sometimes it helps to clear dust particles from the surface of the CD.
It happened to me once while I was installing a game from a CD, just gave it a quick wipe and second time it installed fine.
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Response Number 2
Name: seawatch Date: September 2, 2003 at 09:26:05 Pacific
Reply:
Make sure you've turned off your antivirus program before trying to install. Adobe is a real stickler about this.
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files and settings transf...
