Installing Windows XP - Can't copy some files

September 14, 2010 at 16:48:21
Specs: Windows
Hi guys,

After getting the blue screen of death all of the time and not being able to boot up in any mode. I decided to totally reformat that hard disk and reinstall Windows. There is a problem though!

Before I tell you the problem, I just thought that I'd mention that my system is a Dell Dimension and I use the Windows XP OEM Disk to install Windows. My hard drive is a SATA.

I turn the computer on, and press F2 to enter the BIOS Settings. I change the boot order so that the CD-DRIVE boots first (The Disk doesn't actually boot from the CD DRIVE, it boots from the DVD DRIVE. I think this is because the DVD DRIVE is the 'Master' or something). When I have changed the boot order, I reboot. I then get the 'Press any key to boot from CD' message. I press a key and then the Windows setup begins.

The setup starts off by loading files (drivers etc).
I then press 'ENTER' to set up Windows XP (there is no previous version of XP installed).
I then accept the agreement by pressing F8.

It now comes to a page with the available partitions.
I highlight the C: Partition (NTFS) and press the 'D' to delete it. And then recreate the C: Partition (NTFS) by pressing 'C'. I then press 'Enter' to install Windows on this New, Raw partition.

I format the partition. This is fine. Gets to 100% nicely. The problem is the next bit:

The Windows XP setup copies files to the Windows Installation folders. It copies so many files but then randomly stops stating that it can't copy a specific file, and asks me to try again or skip. The thing is, I've retried installing it and sometimes, files that can't be copied will actually copy other times I try.

One of the files I see quite often is 'pro_seg5.swf'. A lot of the time this file can't be copied, but other times i've tried, it has copied! But a different file pops up instead.

I actually nearly got to the end of copying all files until one popped up when it was nearly finished. I skipped it and Windows began installing!... but after a few minutes, a blue screen appeared.

I've just got a blue screen now. Here is the information:


Technical information:

*** STOP: 0x0000000A (0x83351E48, 0x00000002, 0x00000000, 0x80828D6B)

What do you guys think the problem could be? I think it's got to be something to do with inside the system itself. Maybe the DVD DRIVE the disk boots from? I wanna try booting the CD from the CD ROM DRIVE but I don't know how, it doesn't work when I insert it in there.

Thanks guys,

See More: Installing Windows XP - Cant copy some files

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September 14, 2010 at 17:20:46
Did you happen to change, upgrade or add more RAM recently? Did you check your CPU temp to make sure it's not overheating?

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September 14, 2010 at 17:33:49
Hey Jam thanks for the reply :)

I have never changed the RAM in the computer before. My computer has 2 sticks containing 256MB RAM each - a total of 512MB of RAM.

To answer your other question... I haven't checked my CPU temp! How do I go about doing that?

Thanks again,

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September 14, 2010 at 19:58:58
Being a Dell system it might have a cut-down bios that doesn't allow you to check system health for temperatures.

A common cause of your symptoms is bad ram. I suggest you download Memtest86.

There are a couple of versions. One that will create a bootfloppy that you use to run the diagnostic test. Another is a CD ISO that you can burn to make a bootable CD.

Test your ram one stick at a time then together. Any errors and you need to replace it. Also suggest you get hold of a hard drive diagnostic tool. Works similar to memtest from a bootable floppy or CD. Download from the drive manufacturer's website.

Goin' Fishin' (Some day)

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Related Solutions

September 15, 2010 at 02:59:34
As for the files not copying, it can be caused by a dirty or scratched disk. Check the disk for scratches and if you see none, wash the disk with warm soapy water. Don't use the disk until it's completely dry.

The STOP error is a more serious matter, most likely RAM that needs reseating or even replacing.

Please let us know if you found someone's advice to be helpful.

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September 15, 2010 at 04:31:06

I just took one of sticks of RAM out leaving the other one inside, I gave the CD a wipe and tried it. And Windows copied all of the files over! Windows XP Pro is now fully installed! :D

What do you think about putting the stick of RAM back in the system now? Because right now all i have is 256MB of RAM in the computer.

Thank you guys so much!

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September 15, 2010 at 05:54:44
I was going to suggest you reduce to one stick and test each in turn that way. Fortunbately you dun just that and discovered one stick is appernly duff...

The symptoms you reported are typical of RAM failing; and very much an event with NT/W2K/XP...

Don't bother using the suspect stick anymore; instead replace it anew.

is usually the best , most reliable (and price-wise OK too) source to go.

You can let the site (safely) scan/check your Dell for best RAM available; or simply enter your Dell specs etc; Either way you will get a list of avialble RAM.

I'd be inclinde to up the RAM level a little at this time by adding to the good 256 already present. Either go for a full 1Gig stick; or at least a 512Meg? Either level will make SP a little smoother etc...

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September 15, 2010 at 11:22:04
hey trvlr,

thanks for that! Just checked out Damn! Only about £35.00 (from UK) for two 1GB sticks! If I put them in my computer, it will be run so good! Will definitely buy some :)

Thanks a lot and thanks to everyone else who contributed :)

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