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Installer Crashing

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Name: pilottobombadier
Date: October 20, 2008 at 16:57:10 Pacific
OS: XP SP2
CPU/Ram: Cel D 3.06
Product: Acer PowerFH
Comment:

I'm running into a problem with an installer for one of the programs we use at work.

It's a playback client for voice records, and when I try to install it, it starts up teh installer and then crashes out.

However, there are no error messages in the event logs (as it seems to not create any entries at all) nor are there any dump logs from Dr. Watson.

Furthermore, the installer itself doesn't give any notification as to why it's crashing out.

I tried an application called InstallWatch, and all it could show me were the registry entries that the program creates when it's run, but beyond that, I get nothing.

I have contacted the manufacturer of the equipment and software, Panda, I hope to get a reply soon. However, any insight would be greatly appreciated.

No break or I kill you!



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Response Number 1
Name: KirstyN
Date: October 21, 2008 at 03:53:59 Pacific
Reply:

What is the exact program that you're trying to install?

It could be a whole variety of issues to be honest, and a lack
of an error isn't great for troubleshooting. I'd imagine that
there must be something wrong with the installer itself. Can
you use it on other machines? Also, have you been able to
install other programs and apps since you noticed this
problem?

http://www.pcfixreview.com


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