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Installed: 256mb,Visible:128mb

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Name: sqyttles
Date: July 1, 2002 at 21:19:49 Pacific
Comment:

Recently I was printing off a web site. The printer would just spew out blank pieces of paper over and over again before I had to turn it off. When I cleared the print job from the system tray, my computer went directly to a black screen, like if it were to restart, but it never rebooted itself. So when I restarted the machine, BIOS only read 128mb of ram, though I have 256mb of ram, all one DIMM. The ram is DDR PC2100 from Crucial that I got last November. The last thing I installed that could have affected Windows XP in some way was a Text-To-Speech program that, possibly, could have rewrote a speech file. Please help me with my memory delimma.

System Specs:

AMD Athlon 1Ghz T-bird processor (266Mhz FSB)
256mb DDR PC2100 ram (one DIMM)
Epox 8KHa+ motherboard (VIA KT266A chipset)
Hercules GeForce 2 MX Dual-Display video card
Integraded ob-board sound
one 20 gig 7200rpm H.D.D. and one 10 gig 7200rpm H.D.D.
cd-rw, cd-rom, floppy, network card, modem
Windows XP Professional OEM with all patches from windowsupdate.com (including the recent Windows Media Player update, not that that matters or anything...)



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Response Number 1
Name:
Date: July 1, 2002 at 22:03:45 Pacific
Reply:

so, one stick of 256 mb, but only half of the stick is recognized? Does bios agree with that reading?

maybe the windows media player update allowed microsoft to crash your computer...j/k anyway...i uninstalled and reinstalled WMP...hopefully the update is gone


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Response Number 2
Name: sqyttles
Date: July 1, 2002 at 22:13:03 Pacific
Reply:

Yeah, BIOS only detects 128mb of ram, and so does windows xp. It even takes longer to boot my computer now that my computer only sees 128mb of ram. Very unfortunate...


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Response Number 3
Name: Rock
Date: July 1, 2002 at 23:08:01 Pacific
Reply:

You bought a mislabeled stick...get your money back or a new one...it happens you know.
also try it in a different slot I assume you have at least 2 memory slots.

Rock


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Response Number 4
Name: Artur
Date: July 1, 2002 at 23:48:37 Pacific
Reply:

If it showed 256MB before it could be possible that one bank (side) has failed and the other is still working. Try removing the DIMM and reinserting it, different slot maybe?

Failing that, ask supplier for RMA and send back.

Good luck.


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Response Number 5
Name: Dave
Date: July 2, 2002 at 04:15:01 Pacific
Reply:

I have had the same problem turned out to be a faulty stick.


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Response Number 6
Name: sqyttles
Date: July 2, 2002 at 10:49:21 Pacific
Reply:

I've tried reinserting it into the slot and into a different slot, but it still only sees 128mb. I guess I'll have to send it back to Crucial to get a replacement.


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