Tried to install Norton System Works 2005 New Version( had NSW Pro 2003) when finnished install, reboot system and XP locks at the welcome screen. I uninstalled the 2003 ver and still locks up. Anyone know answer.

How to uninstall Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition © 1995-2003 Symantec Corporation. All rights reserved. Legal Notices Privacy Policy Document ID:2002061016251406 Last Modified:08/19/2003 How to uninstall Norton AntiVirus 2003 or Norton AntiVirus 2003 Professional Edition Situation: You need to know how to uninstall Norton AntiVirus 2003 (NAV) or Norton AntiVirus Professional Edition 2003 (NAV Pro). Solution: There is more than one way to uninstall NAV or NAV Pro 2003. Uninstalling from the Program list menu is the recommended method. If you cannot uninstall in the recommended way, then you can use the Rnav2003.exe removal utility. To uninstall NAV 2003 from the Norton AntiVirus program menu Click Start, point to Programs, point to Norton AntiVirus, and then click "Uninstall Norton AntiVirus 2003" or "Uninstall Norton AntiVirus 2003 Professional Edition." Click Remove, and then follow the on-screen prompts. Click Yes or "Yes to all" as needed. Restart the computer when prompted. To uninstall NAV using the Rnav2003.exe removal utility If you cannot uninstall NAV from the program list, then uninstall the program by running the Rnav2003.exe removal utility. To download the Rnav2003.exe removal utility, see the document How to uninstall Norton AntiVirus using the Rnav2003.exe removal utility. Limitations of the Rnav2003.exe removal utility Try uninstalling through the Program list menu first: Uninstalling NAV 2003 through Windows does a more thorough job of removing the program. Norton AntiVirus Corporate Edition (NAVCE): The Rnav2003.exe utility must not be used to uninstall NAVCE. NAV installed as a part of Norton SystemWorks (NSW) or Norton Internet Security (NIS): The Rnav2003.exe utility does not remove NAV if it is installed as a part of Norton SystemWorks (NSW) or Norton Internet Security (NIS). Follow the steps listed for the applicable program: NSW Uninstall NSW from the Program list menu. If you cannot uninstall NSW in that way, then follow the steps in the document that applies to your version of Windows to remove NSW manually: How to uninstall Norton SystemWorks 2002 or 2003 manually from Windows XP How to uninstall Norton SystemWorks 2002 or 2003 manually from Windows 2000/NT How to uninstall Norton SystemWorks 2002 or 2003 manually from Windows 98/Me Download and run the Rnav2003.exe removal utility to ensure that NAV is completely removed. NIS Uninstall NIS from the Program list menu. Choose Remove all. If the uninstallation fails, then follow the instructions in the section "To uninstall NAV using the Rnav2003.exe removal utility" to uninstall NAV using the Rnav2003.exe removal utility. Then follow the steps in the document How to uninstall Norton Internet Security or Personal Firewall using the Rnis.exe removal utility to run the Rnis.exe removal utility to remove the rest of NIS. Translations of this Document: Given the time needed to translate documents into other languages, the translated versions of this document may vary in content if the English document was updated with new information during the translation process. The English document always contains the most up-to-date information. Available translations: German French Italian Portuguese Spanish Korean Simplified Chinese Traditional Chinese Please rate the quality of this document: lowhigh 1 2 3 4 5 Is this document well written and easy to use? Submit specific suggestions to improve the quality of this document. Product(s): Norton AntiVirus 2003, Norton AntiVirus 2003 Professional Edition Operating System(s): Windows 98, Windows 98 SE, Windows Me, Windows 2000, Windows XP Home Edition, Windows XP Professional Edition Date Created: 06/10/2002 BULLETINS | KNOWLEDGE BASE | SPAMWATCH | DOWNLOADS TUTORIALS | REGISTER | SUPPORT POLICY | CONTACT Please post back within 24 hours or I will delete the post from my follow up list. Thanks. It would be a courtesy if you would post back and let us know if the fix worked or not.