It seems that when you get moved to page two, people lose interest. So, here it is again. Please refer to response 2 for furthur inquiry into the problem. Thank you, uni ______________________________________ I had problems upgrading from 98 to xp. The first try installing said setup could not continue because it was unable to create a temp file. Got past this by booting from the cd. Setup seemed to go well until reboot, which served up "the blue screen of death". Called ms support. After 4 hours on the phone setup finally went through without a hitch. (can't wait for my next phone bill) Upon booting I now have a choice of booting to the incomplete install or the complete install. A no brainer to be sure, but, the incomplete install says it's occupying 1.4 gigs on my hard drive. The wonderful man from ms support that helped me (he was really nice and didn't make me feel like a total moron.) doesn't know how to remove the incomplete install so that my puter has more free space and it will boot without having to choose which install to boot from. Does anyone know how to remove the incomplete install? I did a file search for I386 and there are two system files, each exactly the same, and two driver files, one in C:\WINDOWS and one in C:\C001. I assume that the one in the windows file is the working one and the one in c001 is the incomplete install file. Now the questions at hand. Will the incomplete install cause problems seeing as how it's a choice upon boot? Is there a wizard of some sort that can help uninstall the incomplete install? OR Does anyone know how to get rid of the incomplete install? 1.4 gigs is a lot of space to be hanging around being unusable. And I'm afraid that one of my kids may suffer from a giant brain fart and try booting from the incomplete install just to see if it works, and crash the puter. Thanx in advance for any help. uni ______________________________________ Response Number 1 Name: Brian Rignall Date: November 27, 2002 at 14:21:21 Pacific Subject: incomplete install still on puter.. Reply: No problems there unicornb: Working bottom up with your q's. If the kids run up the wrong version the system will restart and they get to choose the right one! To determine in which directory the 'good' XP is located, click START> ALL PROGRAMS> ACCESSORIES> then right click on any utility or tool that is available, such as Command Prompt. choose properties in the Command Prompt properties window, clcik on the button that reads FIND TARGET. It should open up a window with the address bar reading: a] c:\windows\system32 or b] C:\C001\system32 This will let you know where your 'running' system is pointing and you can remove the 'dead' one. __________________________________________ Response Number 2 Name: unicornb2 Date: November 29, 2002 at 05:55:59 Pacific Subject: incomplete install still on puter.. Reply: Only 1 file came up: System 32. Files from a-z, no duplicates. Did I maybe do something wrong? Or did this just show me that the second install is just setup files? If its just setup files and the two files listed in I386 are exactly the same, how do I know which one to dump? Thank you for your help. uni

Check my computer/properties/advanced/start up & recovery/system start up/edit. You should be able to stop the wrong one booting from there.

"Lose interest" or maybe do not know. May I offer a bit of advice. Experience has taught many users here that a clean install of Win XP is the best way to go. Upgrading from Win 98 or ME can cause more problems for the user then if they did a clean install in the first place. Consider formatting and installing WindowsXP cleanly. You'll be glad you did in the long run. :-)

HOW TO: Install Windows XP http://support.microsoft.com/default.aspx?scid=kb;en-us;316941 ---------------- How to prepare to Upgrade Windows98 and Windows ME to Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;316639

Thank you Eddie. At least now it won't show up on boot. You got me ops. "Don't know" is a good one. I did consider a clean install when it wouldn't setup the first time, but my most important software (for my karaoke books) doesn't, as yet, have a fix for xp. At least I can't find one on their site. I'm waiting for a response from them. Thanks for the info Chuck. I find the ms site frustrating. I can never find anything there. I did find the info on preparing 98 for the upgrade. Ran the upgrade advisor and found it quite helpful. When I hear from the software ppl I'll be sure and read up on the install info. uni