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IE wont launch!!!

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Name: jasw
Date: September 25, 2004 at 03:41:58 Pacific
OS: Windows XP service pack 2
CPU/Ram: 750 mhz, 128 RAM
Comment:

hi, evrytime i try to connect to the internet i get the error message: "Could not launch internet explorer. Please verify that internet explorer is installed."
Could you help???



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Response Number 1
Name: barelysane
Date: September 25, 2004 at 04:11:53 Pacific
Reply:

I assume that you DO have internet explorer installed? If so, are you able to launch it manually - ie by double clicking on its icon or by launching it from Start->Programs?

Also does this happen AFTER you have connected to the net or before?


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Response Number 2
Name: Ed in Texas.
Date: September 25, 2004 at 04:15:21 Pacific
Reply:

jasw, FWIW, SP2 seems to have done all sorts of neat things. Maybe your dilema is related? Was it O.K. before? If so, maybe nothing more than a repair or reassociation is needed (reboot?).Is IE set as your default browser? If it never worked, maybe you need to be sure it's there (windows explorer) or reinstall Windows (or SP2, is your copy clean? Some downloads aren't.).
HTH.
Ed in Texas.


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Response Number 3
Name: jasw
Date: September 26, 2004 at 03:31:17 Pacific
Reply:

Hi, yes it happenbs before i connect to the net. And yes my copy is clean it has been officialy ordered from Microsoft!! how could i check that it has been installed?

jasw


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Response Number 4
Name: barelysane
Date: September 26, 2004 at 17:26:19 Pacific
Reply:

To see if it is installed you can go to Control Panel - Add and Remove Programs - Add/Remove Windows Components and it should be listed with a tick against it.

Were you able to start Internet Explorer youself from the Start Menu or via its Icon on the desktop (assuming that there is one)?


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Response Number 5
Name: jasw
Date: September 27, 2004 at 12:28:20 Pacific
Reply:

i try starting it from the start menu, but it doesn't work. Yes, the item is ticked in windows components. Any other ideas?


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Response Number 6
Name: barelysane
Date: September 27, 2004 at 17:27:43 Pacific
Reply:

Sorry, no, nothing else comes to mind at the moment.

I suggest you post this question again as a new topic with a summary of the stuff we've covered above (IE won't start, is installed, cant load it manually etc.) and see if anyone else has any better ideas.


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