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IE trying to save instead of open

June 7, 2005 at 13:07:36
Specs: Windows XP Pro, Celeran 2.4 MHz w/512MB R

One of our users is now experiencing a problem with IE6 in that whenever she click on a .pdf file, a .exe file, and a .jpg file, the borswer doesn't give her the option of opening the file. Instead it automatically pops up the window to ask her where she wants to save it to. Obviously she doesn't want to save everything she's trying to view and she opens a lot of .pdf files.

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#1
June 7, 2005 at 13:27:22

In internet options-security tab-custom you will find a option in there for Downloads. Make sure that the Automatic prompting for file downloads is DISABLED instead of enabled. This is the only option I can think of off of the top of my head

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#2
June 7, 2005 at 14:17:18

Thanks jtros402, but the only two settings under Downloads are the following with the following options:

File Download
_ Disable
_ Enable

Font Download
_ Disable
_ Enable
_ Prompt
---------------------

Under File Download, I choose to diable but when I went to try and view a .pdf, I got a message that my security settings would not allow me to download that type of file.

Any other suggestions? By the way, I realized she is using Maxthon but after going through the setting for that add-on, I couldn't find anything that would prohibit her from prompting her to choose whether to open it or save it.


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#3
June 7, 2005 at 16:40:49

Go into Windows Explorer, Tools, Folder Options, File Types.

For each of the file types highlight it and then hit the Advanced button near the bottom.
Then place a check next to "Confirm open after download"
Click Ok, Apply and Ok.

Do this for each file type you mentioned.

I hope she never chooses to open a .exe directly from the internet. She should right click and select "Save target as" for .exe.

Regards,
Bryan


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#4
June 10, 2005 at 08:01:49

Bryan,

Thanks but that didn't work either. I made the change only to the .pdf file and then rebooted to see if the change had been made but still got the same thing. Yes, I also hope she doesn't open .exe's directly but this is the kind of lady that when the router craps out she says "The Internet is down!" That's like saying the city is shut down because one entrance ramp is closed. She's getting annoying and I'd like to get this resolved quickly. Anything else you might be able to come up with would be most greatly appreciated.

Thanks,

mpfree


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#5
June 10, 2005 at 10:59:10

That is all that I have.

Sorry,
Bryan


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