IE pages showing up blank

January 5, 2005 at 12:58:53
Specs: Windows XP Home Editon SP, Pentium 4 // 512MB

I know this topic has been done before because I've searched for it, but none of the solutions have worked so far for me. One website in particular does not show up ( for reference). The title loads but the actual content page remains blank, the status bar reading "done" in the bottom left corner. This is the only site I've run across that's been doing this so far. I was on it maybe a week and a half ago and it worked fine, but on January 1st I installed xp's service pack 2 and the next day I noticed something was wrong. I uninstalled it then did a system restore, but the problem wasn't fixed. Since then I've reinstalled sp2.

January 2nd I accidentally downloaded a trojan called downloader.inservice.m, but AVG couldn't get rid of it. Soon after, AVG also found a virus called Java/Byte Verify. Doing a system restore seemed to fix the trojan problem but the java virus remained. Could that be what's causing my page to stop loading?

The same webpage loads on my other computer and a lot of my friends' so I know it's not just their server.

I tried doing these as well, but they didn't work:

regsvr32 Shdocvw.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Msjava.dll
regsvr32 Browseui.dll
regsvr32 Urlmon.dll

Also while on the topic, should I disable sp2's Windows Firewall since I have both AVG and Norton Personal Firewall running?

Thanks, I'd appreciate any help.

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January 5, 2005 at 13:58:27

I'd recommend you first try to get rid of that virus.

Other than that, have you tried downloading and installing Sun's JAVA? It basically sounds like your Microsoft implementation of Java is hosed because of the virus.
Just go to and download the stuff.

Then try your website again. Oh, and I'd disable the built-in XP firewall if you've got another one installed and have it configured properly. It's a little overkill and could just cause problems if you're running both...

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January 5, 2005 at 15:26:46


Got rid of the virus by clearing my java cache, so that's not a problem anymore. I've been using Sun's Java since last night but the site still won't load. Hmmmm.

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January 5, 2005 at 18:54:25

right click on the blue e (internet explorer) and then click on properties. click on the advanced tab and scroll down to java (sun) and make sure the box is checked along with everything in the microsoft vm section. if they are not all checked, check them and restart your computer. see if that helps...

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Related Solutions

January 5, 2005 at 23:20:30

Maybe try IE Fix
that may do it for you. Post back if you need any more help!

friendly and helpful for better computing in all areas *smile*

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January 6, 2005 at 09:33:07

Yeah I have Java Sun enabled. IE fix is telling me,

"Files that are required by Windows to run properly have been replaced by unrecognized versions. To maintain system stability, Windows must restore the original versions of these files."

Then it says to insert my XP Home Edition SP2 CD, but the thing is I downloaded sp2 from the microsoft site.

I also reinstalled IE but the problem remains.

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