lately everytime i use IE it will randomly lockup or close by it self. when it locks up i have to right click and close it and it says program is not responding do you want to close? so i thought i must have had some spyware or something so i did a scan of everything in safemode, using cwsheder, ad-aware, spybot search and destroy, avg and norton. i got rid of everything it found, only tracking cookies mainly and no virus. so used highjack this and saved a log. here it is Logfile of HijackThis v1.97.7 Scan saved at 11:59:30 PM, on 25/05/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: F:\WINDOWS\System32\smss.exe F:\WINDOWS\system32\winlogon.exe F:\WINDOWS\system32\services.exe F:\WINDOWS\system32\lsass.exe F:\WINDOWS\System32\Ati2evxx.exe F:\WINDOWS\system32\svchost.exe F:\WINDOWS\System32\svchost.exe F:\WINDOWS\system32\LEXBCES.exe F:\WINDOWS\system32\spoolsv.exe F:\WINDOWS\system32\LEXPPS.exe F:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe F:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe F:\Program Files\GFI\LANguard Network Security Scanner 5.0\lnssatt.exe F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe F:\WINDOWS\System32\svchost.exe F:\WINDOWS\system32\Ati2evxx.exe F:\WINDOWS\Explorer.exe F:\WINDOWS\SOUNDMAN.exe F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe F:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe F:\PROGRA~1\Grisoft\AVG7\avgcc.exe F:\PROGRA~1\Grisoft\AVG7\avgemc.exe F:\WINDOWS\System32\ctfmon.exe F:\Program Files\UltraMon\UltraMon.exe F:\WINDOWS\webshots.scr F:\Program Files\UltraMon\UltraMonTaskbar.exe C:\downloads\programs\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 202.3.71.1 :80 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5D85C125-009B-B823-2CAA-51E3CAB4C60C} - F:\PROGRA~1\Size Error Kind\beep gpl.dll O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - f:\program files\google\googletoolbar2.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.exe O4 - HKLM\..\Run: [LXSUPMON] F:\WINDOWS\System32\LXSUPMON.exe RUN O4 - HKLM\..\Run: [ATIPTA] F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] F:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [AVG7_CC] F:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] F:\PROGRA~1\Grisoft\AVG7\avgemc.exe O4 - HKLM\..\Run: [AVG7_RegCleaner] F:\PROGRA~1\Grisoft\AVG7\avgregcl.exe /BOOT O4 - HKLM\..\Run: [NeroFilterCheck] F:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [ZingSpooler] F:\Program Files\Common Files\Zing\ZingSpooler.exe O4 - HKLM\..\Run: [LogonUIBootRandomizer] "F:\Documents and Settings\bowan\Desktop\programs\logonuibootrandomizer\RandomScreens.exe" /RandomizeLogon O4 - HKLM\..\Run: [MessengerPlus2] "F:\Program Files\Messenger Plus! 2\MsgPlus.exe" O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [MessengerPlus2] "F:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart O4 - Startup: Webshots.lnk = F:\Program Files\Webshots\Launcher.exe O4 - Global Startup: Adobe Gamma Loader.lnk = F:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: UltraMon.lnk = F:\Program Files\UltraMon\UltraMon.exe O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: &NeoTrace It! - F:\PROGRA~1\NeoTracePro\NTXcontext.htm O8 - Extra context menu item: Backward &Links - res://f:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://f:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Download with GetRight - F:\Program Files\GetRight\GRdownload.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Open with GetRight Browser - F:\Program Files\GetRight\GRbrowse.htm O8 - Extra context menu item: Si&milar Pages - res://f:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://f:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Research (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O9 - Extra button: NeoTrace It! (HKCU) O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {427273CC-764E-11D3-823D-006097F90453} (Pixami Image Editor Control) - http://www.imagestation.com/common/classes/BPImageEditor.cab?ver=1,1,0,32 O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802 O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://131.191.35.211:1001/tsweb/msrdp.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38068.2865856482 O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{6362396A-C0CD-4714-B999-D7214808137F}: NameServer = 202.52.32.2 202.52.32.6 i don't know how to read these so can anyone help me?

bowan: regarding IE random freezes; see my answer to Rick at: http://www.computing.net/windowsxp/wwwboard/forum/93610.html also be aware of a hotfix problem at: http://support.microsoft.com/?kbid=822755 you can upgrade to IE SP1 at: http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp if you wish to pursue the Hijack log, see: http://www.computing.net/windowsxp/wwwboard/forum/87147.html let us know what worked for you...