I have been having trouble with my internet explorer. It will hang for awhile. Whenever this happens and I open the task manager, it shows I have two copies not responding. Once it responds it will go back to one. I do have cable internet access. I already ran Nortons (which is updated), ad-aware, and hijack this. Logfile of HijackThis v1.97.7 Scan saved at 12:51:27 AM, on 12/17/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe C:\WINDOWS\System32\svchost.exe C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\Program Files\Rewards Network\brntray.exe C:\Program Files\Rewards Network\brndisp.exe C:\Program Files\hijackthis\HijackThis.exe C:\Program Files\Internet Explorer\iexplore.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wideopenwest.com/portal/ohio_columbus/index.htm R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 O1 - Hosts: 217.116.231.7 aimtoday.aol.com O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {BCF96FB4-5F1B-497B-AECC-910304A55011} - C:\WINDOWS\hh.dll O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [hpinstantsupport] "C:\Program Files\Hewlett-Packard\HP Instant Support DI\bin\matcliwrapper.exe" "C:\Program Files\Hewlett-Packard\HP Instant Support DI\" -boot O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com/start.html O16 - DPF: Arcsoft Web Uploader - http://www.hpphoto.com/downloads/ReadFileApplet.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37971.7280092593 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Thanks in advance for help!

for one you have so many things running. Second reinstall IE that should solve all the porblem if it doesn't than IE files isn't corrupted..and there's something wrong with your other files. It happen to me before i seach far and wide for a solution fastest is reinstalling. Why bother searching.