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IE Browser not working, etc.

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Name: robertfkent2000
Date: April 2, 2009 at 09:53:36 Pacific
OS: Windows XP
Product: Hewlett-packard / A1210n
Subcategory: Web Browsing
Comment:

We had IE7 on our computer, no problems whatsoever. While checking email, my wife sees the Yahoo advertisement for IE8 and decides to update the browser without giving it a second thought. Next thing I notice, there's a line of browser windows at the bottom of the screen, which multiply every time we attempt to close one of them. I quickly uninstall IE8, but IE7 has disappeared from our computer. I did a system restore, but still no IE7. On top of that, our browser crashes every time it tires to load. My wife insists the problem is that I uninstalled IE8; I maintain the problem is that she shouldn't have updated a browser that wasn't giving us trouble in the first place (and I have yet to discover a glowing review for IE8). I also checked the Control Panel, and there is no longer a link for Internet Options. The icon with the globe is there, but it is not labeled "Internet Options" and doesn't click-through to anything. IE7 appears under Add/Remove Programs, but there are no links to click to add or remove it or do anything else with it. Is there any way for me to re-establish a browser of any kind onto our computer?



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Response Number 1
Name: T-R-A
Date: April 2, 2009 at 10:01:01 Pacific
Reply:

No reason Firefox or Opera shouldn't work:

http://www.mozilla.com/en-US/firefo...

http://www.opera.com

Go easy on the wife. She was just trying to help...


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Response Number 2
Name: robertfkent2000
Date: April 2, 2009 at 11:23:44 Pacific
Reply:

Thanks. Yes, I am leaning towards setting up Firefox, and have even found a way to download it through FTP since I obviously cannot do anything browser-related on my home PC. Ideally, I'd like to get IE7 back (for familiarity's sake). Is it possible that the IE8 upgrade has malware ties that are corrupting my system and/or browser? As I mentioned, the Internet Options icon in the Control Panel is nonresponsive, which concerns me.


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