IE 8 startup error window/ Cannot find file:

June 2, 2009 at 05:20:08
Specs: Windows XP
After I've logged onto my computer (but before I start my modem and go onto the internet) I get a small error window :

Windows Internet Explorer cannot find file:///. Make sure path or internet address is correct.

The specific file (I assume one in the startup array) is not wholly identified, however. Apparently some startup file is corrupted. When I click okay, the inititating load proceeds normally. This, I realize, could be some dangling issue left behind after my NIS 2009 removed some recent virus. Or there could be a flawed startup program path that needn't be there. How do I sort this out and get rid of that annoying error window?


See More: IE 8 startup error window/ Cannot find file:

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#1
June 3, 2009 at 01:13:08
pc sufferer, SWAG, my guess is that your 'nasty' added it to your startup menu. Go into your control panel and see if you can edit.
HTH.
Ed in Texas.

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#2
June 3, 2009 at 07:08:42
I went through my startup programs one by one, using a program i.d. site for reference. All is okay. I wish this error window told be what program specifically is involved. But I get zip, zilch, nada. Surely someone out there has seen this. I've Googled the issue to death, but I came up empty. That error window at every pc logon is a nuisance, dat's for sure ! I have no add-ons newer than six weeks, and this little beauty started popping up only days ago. Sigh.

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#3
June 3, 2009 at 07:23:53
That's strange, internet explorer (iexpore.exe) isn't typically a startup item.

My guess is that if Internet Explorer can't find file... Then that's the program requesting it.

Have you tried reviewing a Hijackthis log?


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Related Solutions

#4
June 3, 2009 at 14:00:36
I really have a lot of confidence in Norton Internet Security, particularly the '09 version. It updates all day long, has never let me down. I don't think IE 8, in whole or in part, is activated until I click on it to go on line. This is a dangling something from some glitch that occurred recently, and it shouldn't be there, doesn 't bear upon anything really going on. It's a mirage of sorts, is my guess. I could resort to a System Restore, but that seems a bit extreme for this. Maybe it won't seem so after I've clicked off that vexing little box a few thousand times. We're talking p c, after all, and they are made to drive us 'round the bend if they possibly can. (Uh, sorta like government)

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#5
June 4, 2009 at 10:36:49
Any updates on this? I started having the same problem several days ago...about the same time my IE 8 homepage changed from one URL to the URL of my relatively new internet provider. Norton comes up clean.

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#6
June 6, 2009 at 04:05:36
Comcast, by any chance?

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#7
June 6, 2009 at 07:16:35
I am having the same issue, any new suggestions?

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#8
June 6, 2009 at 14:52:44
Same problem here. I do use Comcast, and have Norton 360 version 2.0. Interested should anyone with more computer savvy finds a solution. Has anyone tried to uninstall/reinstall Internet Explorer 8?

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#9
June 6, 2009 at 15:59:56
Jimyjon, frSonia, RDR
No two problems are ever quite alike The idea on here is that responses are intended to help the poster. You should start new posts for your issues, then you will get individual attention. "Monitor" this post by all means.

pcsufferer
You should definitely try hijackthis as already suggested because this lists all the startup items (good or bad) and might enable you to identify the culprit. Only let it delete items which you know are incorrect. You can use this HJT analyzer which should help:
http://www.hijackthis.de/
It will also tell you when items have files missing (which should help you track it down).

Alternatively download "Autoruns for Windows". It lists everything under the sun (possibily too much) but does give you the option to turn off items in order to diagnose the problem.

some other bloke...


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#10
June 6, 2009 at 18:46:41
I have the same problem and I use comcast. It all started when I booted up one day and my home page was changed to comcast.net. I just downloaded comcast destop doctor. I post if that fixed it.

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#11
June 6, 2009 at 19:06:12
Problem solved. Comcast wants you to install "Comcast Desktop Doctor" It is a 12.5 MB program. On start up it must be looking for it and we didn't have it installed.

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#12
June 7, 2009 at 02:23:52
It's up to you...... If you want, you could install the COMCAST DESKTOP DOCTOR.
Otherwise, Go to the control panel. You must have a program of COMCAST UNIVERSAL INSTALLER. Just get rid of it then reboot your computer. Of course, the COMCAST DESKTOP DOCTOR should be removed also if you can see.
And see what happens !!!!! This was how I solved the problem.

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#13
June 11, 2009 at 08:45:44
Just adding my voice to this discussion, I've got this error message appearing at every start-up after shut-down. Started recently, about 1-2 weeks. Shortly after updating IE8. Comcast, they changed my home page, too, I'd completely forgotten. They could be the problem...

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#14
June 14, 2009 at 00:30:24
That's it!! Follow yeonny's instructions above. I removed both COMCAST UNIVERSAL INSTALLER and COMCAST DESKTOP DOCTOR.. and rebooted the computer as suggested... and the pesky little error message disappeared. Problem solved! Thank you smart people! (Comcast is maddening at times.)

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#15
July 11, 2009 at 15:29:34
Response Number 12 worked perfect!! I uninstalled Comcast Universal Installer. I hope I didn't need it or won't be needing it in the future but I no longer get that error message!! Thanks Yeonny!

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#16
July 23, 2009 at 09:41:59
I was having the same issue...I went to my run tab..put in msconfig...went to the start up tab and found it in there, unchecked it now its all set..this should work for you

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#17
July 23, 2009 at 09:46:16
Type in msconfig in your run tab..that will bring up your system config utility. hit the startup tab, uncheck any unwanted start up files from there, im not sure wich one it was, but it worked for me..

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#18
July 23, 2009 at 18:23:35
Msconfig is actually a diagnostic tool and there are drawbacks to using it as facility to "permanently" disable things. For example, if you uninstall something which is disabled in msconfig it can leave registry entries in place and cause other issues.

However, msconfig might well find the culprit, which you can then either uninstall, or take whatever permanent action is necessary. "Autoruns for Windows", which I referred to in #9, does much the same thing, except that every startup item is shown.

The poster has not been back since 2 June so perhaps the problem has now been solved.

some other bloke...


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#19
August 1, 2009 at 21:54:56
I was having this same problem and happened to stumble across this discussion.

I could have sworn that I started getting the "cannot find file" message after I "upgraded" to IE 8, but when I uninstalled the COMCAST UNIVERSAL INSTALLER, the problem went away.

Comcast really sucks.


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