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IE 6.0 script error during NAV 2002

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Name: Jon
Date: September 9, 2002 at 07:20:55 Pacific
OS: Windows XP
CPU/Ram: x86 Family
Comment:

Ok, I seem to be having a problem with Norton Anti Virus 2002 and Internet Explorer 6.0. I try to enable Auto-Protect in NAV and I get the following Internet Explorer script error:

Line:887
Char:5
Error:Unspecified Error
Code:0
URL:res://C:\PROGRA~1\NORTON~1\NAVUI.dll/navstats.htm

I tried using support on the Symantec site, but nothing helped.

So how do I go about fixing this script error? I can't enable auto protect or install new virus definitions because of this error. Thank you very much for any help anyone can give me!



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Response Number 1
Name: pozzum
Date: September 9, 2002 at 12:12:51 Pacific
Reply:

I tried to install a cracked NAV 2003 and ran into the same problem. I tried to revert back to NAV 2002 and got the same problem. Delete all the norton stuff in safe mode and reinstall.

The only solution that worked for me.


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Response Number 2
Name: x-goth
Date: September 9, 2002 at 12:23:09 Pacific
Reply:

man i think u have a virus in memory... uhmm you could try using another antivirus like kav or pandasoftware and the u scan it and if it find a virus u can reinstall the nav


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Response Number 3
Name: Richard S.
Date: September 9, 2002 at 22:45:48 Pacific
Reply:

You say you tried support on the Symantec site but nothing helped. You did not say what you tried that did not work. Did you try the e-mail tech support option and not get satisfactory help?

It sounds to me like you have a corrupted file, not necessarily a virus, and may need to reinstall NAV. Before you do, go to the Symantec site and use their online uninstaller to be sure that you completely remove the current copy.


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Response Number 4
Name: Gabriel
Date: September 11, 2002 at 11:39:27 Pacific
Reply:

This issue is resolved by instaling NAV 2002 under a diferent folder such as C:\NAV2002\


0

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