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Icons in control panel don't work

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Name: frankla
Date: May 9, 2006 at 04:52:47 Pacific
OS: Windows XP
CPU/Ram: P4/512
Product: Dell
Comment:

I have a problem with my control panel. I want to delete a program using Add/Remove Programs. When I double-click on it nothing happens. This goes for all of the icons that are in the control panel folder.The same happens when I double-click on Windows media. Can someone help me.


famara



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Response Number 1
Name: Tufenuf
Date: May 9, 2006 at 05:16:55 Pacific
Reply:

frankla, Go to the link below and download the "CPL File Association Fix" zip file. Download the ZIP and open it. Extract the REG file to your hard disk and double click it. Answer yes to the import prompt.

CPL File Association Fix

Tufenuf


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Response Number 2
Name: frankla
Date: May 9, 2006 at 05:48:28 Pacific
Reply:

I followed your instructions, but the problem still remains. Thanks for your input.

famara


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Response Number 3
Name: Tufenuf
Date: May 9, 2006 at 05:52:04 Pacific
Reply:

frankla, Is it only the Control Panel icons that won't open when you double click them? Since you downloaded and ran the cpl reg file fix try restarting your computer and then see if the Control Panel icons open.

Tufenuf


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Response Number 4
Name: Tufenuf
Date: May 9, 2006 at 06:35:20 Pacific
Reply:

frankla, Can you open individual control panel applications by using:
Start Button > Run > application name ?

application names:

access.cpl Accessibility controls
appwiz.cpl Add/Remove Programs
desk.cpl Display properties
hdwwiz.cpl Add hardware
inetcpl.cpl Configure Internet Explorer and Internet properties
intl.cpl Regional settings
main.cpl Mouse properties and settings
main.cpl
mmsys.cpl Sounds and Audio
ncpa.cpl Network properties
nusrmgr.cpl User accounts
powercfg.cpl Power configuration
sysdm.cpl System properties
telephon.cpl Phone and modem options
timedate.cpl Date and time properties

Just try Start>Run and type in: appwiz.cpl
and click OK to see if your Add/Remove Programs opens up.

Tufenuf


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Response Number 5
Name: frankla
Date: May 9, 2006 at 09:07:38 Pacific
Reply:

I have restarted the computer. The applications can be opened via Start button> run, but can not be accessed via the control panel icons, very annoying! I'm also trying to open windows media. When I double click nothing happens.

famara


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Response Number 6
Name: Chuck 2
Date: May 9, 2006 at 09:27:51 Pacific
Reply:

Is your User Account that of Administrator ??
Other types of Accounts are limited as to what they can do.


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Response Number 7
Name: Chuck 2
Date: May 9, 2006 at 09:31:09 Pacific
Reply:

Maybe this relates to your problem--

Control Panel stops responding in Windows XP
http://support.microsoft.com/kb/843551/en-us


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Response Number 8
Name: Tufenuf
Date: May 9, 2006 at 09:40:26 Pacific
Reply:

Chuck 2, Good catch on that Microsoft Article.

Tufenuf


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Response Number 9
Name: frankla
Date: May 9, 2006 at 10:30:57 Pacific
Reply:

Found a solution! Went to
http://www.symantec.com/avcenter/venc/data/tool.to.reset.shellopencommand.registry.keys.html. Downloaded: UnHookExec.inf
Followed the instructions and everything is working again. Thanks very much for all your help.

famara


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Response Number 10
Name: XpUser
Date: May 9, 2006 at 10:37:19 Pacific
Reply:

Good for you butttttt...

You failed to say in your original post that your Pc suffered worms and Trojans attack. The Symantec link that "cured" your oproblem addresses the attack you had. In the future you will do us and yourself a lot of hair pulling if you provide full information.

i_XpUser


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Response Number 11
Name: XpUser
Date: May 9, 2006 at 10:45:21 Pacific
Reply:

You also gave us a bad link. I figured the correct one is...

http://www.symantec.com/avcenter/venc/data/tool.to.reset.shellopencommand.registry.keys.html

It is from this link that you downloaded the file UnHookExec.inf.

i_XpUser


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Response Number 12
Name: frankla
Date: May 9, 2006 at 11:23:38 Pacific
Reply:

XP user, I'm not a computer expert and didn't know my computer was under attack from worms and trojans, as I have McAfee secuity suite, which obviously didn't keep them out. It wasn't until my exe files failed to run earlier today, that I made a search on google to try and rectify the problem. Once again thank you all for your input.

famara


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