|Nice work riider.|
Gail, lets see if we can find the cause of your problems.
Here are the first 2 steps, more steps will be needed, after I see the results of these logs.
Run them in this order.
Step 1: Run AdwCleaner
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
Step 2: Update & Run Malwarebytes Anti-Malware ( MBAM ) Free Version. Use Quick scan ( now called Threat Scan )
Make sure you uncheck > Enable free trial < at the END of the install.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box to Scan for rootkits.
Under Non-Malware Protection sub tab, make sure PUP and PUM entries to Treat detections as Malware are checked.
Click on the Scan tab, then click on Scan Now >>. If an update is available, click the Update Now button.
A Threat Scan will begin.
With some infections, you may see this message box.
'Could not load DDA driver'
Click 'Yes' to this message, to allow the driver to load after a restart.
Allow the computer to restart. Continue with the rest of these instructions.
When the scan is complete, click Apply Actions.
Wait for the prompt to restart the computer to appear, then click on Yes.
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.
Or, you can do it before the reboot.