I lost both WORDPAD and PAINT want to get them back.

February 11, 2016 at 12:40:37
Specs: Windows XP, 40
I too lost both WordPad and Paint. For some reason Notepad stayed with me. My computer runs XP Home Edition which is not supported. I also lost the ability to open Mozilla Firefox, and the new Google Chrome. Only Internet Explorer 8 opens. Works a little then stalls lots, so have to reboot... HELP HELP HELP

My fix for all my WorPad (rft) files since won't open because WordPad is gone; is to open them in Microsoft Works Word Processor, then save with wps extension. Then I delete the rft file. Would love to get back PAINT software. Gail C..

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February 11, 2016 at 14:00:40

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February 11, 2016 at 14:44:31
Nice work riider.

Gail, lets see if we can find the cause of your problems.

Here are the first 2 steps, more steps will be needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
Author's site
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Update & Run Malwarebytes Anti-Malware ( MBAM ) Free Version. Use Quick scan ( now called Threat Scan )
Make sure you uncheck > Enable free trial < at the END of the install.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box to Scan for rootkits.
Under Non-Malware Protection sub tab, make sure PUP and PUM entries to Treat detections as Malware are checked.
Click on the Scan tab, then click on Scan Now >>. If an update is available, click the Update Now button.
A Threat Scan will begin.
With some infections, you may see this message box.
'Could not load DDA driver'
Click 'Yes' to this message, to allow the driver to load after a restart.
Allow the computer to restart. Continue with the rest of these instructions.
When the scan is complete, click Apply Actions.
Wait for the prompt to restart the computer to appear, then click on Yes.
After the restart once you are back at your desktop, open MBAM once more.
Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click 'Copy to Clipboard'
Paste the contents of the clipboard into your reply.
Or, you can do it before the reboot.

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February 11, 2016 at 20:35:49
Thank you Riider. Neither link helped me whatsoever. Could be I just don't know enough about computers, but seeing a (!) in the middle of the page just doesn't seem right. Thanks for the diversion.

I did find a way to retrieve Paint program so that is 25% of my problem resolved.

message edited by airhead1946

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Related Solutions

February 12, 2016 at 06:55:40

Says there is an update for wordpad concerning some Remote Code Execution is possible if using a vulnerable version - maybe it's a good thing it went bye, bye so you can get this 'fixed' one?

EXCEPT - XP SP3 x86 version is MIA from that page. Just checked and so are many, many other XP updates showing 404 results.

Windows update site might be another option to try for update kb979687, once you get it and apply it, it should restore wordpad to your computer with no other effort required. Best of luck. The big push is on for Win 10.


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February 12, 2016 at 07:54:56
"seeing a (!) in the middle of the page just doesn't seem right. Thanks for the diversion."

Not sure what you're trying to say? The 1st link explains what to do, the 2nd shows a pic of the Add/Remove screen. If all you're seeing is a (!) on the page, you have other problems - most likely your system is infected. Follow the steps provided by Johnw in response #2.

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