|Difficult from afar to be sure exactly what you are seeing or precisely what is happening.|
At this stage I can only suggest that your try my #3 again first. If it doesn't freeze from there when Windows comes up in Safe Mode then it might give us a clue.
The other one was my restore suggestion in #7 (that's if it works out this time and if you have adequate restore points to go back to.
One other thing that we haven't pursued is the possibility of a virus or some other nasty. If you can get these to run it might be worthwhile:
1. MalwareBytes freebie - this often finds and fixes what your antivirus can miss:
Install the program then Run it and let it fix anything it finds.
2. ADWCleaner freebie:
It runs directly from the Saved file. You first run the Scan and then the Clean. It removes dodgy toolbars which are often hidden from you and can cause issues. If you look at the Log before Cleaning it will tell you what if found.
Always pop back and let us know the outcome - thanks
message edited by Derek