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I have a problem with Windows XP

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Name: Ali1111
Date: December 25, 2003 at 11:37:07 Pacific
OS: Windows XP proffessional
CPU/Ram: intel 4
Comment:

I have a problem with the search option in my pc. When I open Start -> Search -> For files and folders -> All files and Folders; I get an error message, then all other applications are closed. The error is described by the foolowing data:
AppName: explorer.exe AppVer: 6.0.2600.0 ModName: kernel32.dll
ModVer: 5.1.2600.0 Offset: 00019a7a
--------------

Please help me if you can solve this problem.

Ali



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Response Number 1
Name: Alirezan1
Date: December 25, 2003 at 13:15:43 Pacific
Reply:

Hi Ali,

regarding your problem, if you are experiencing this problem very recently, you may need to restore your computer to a previous checkpoint before this problem came up. Otherwise, it is a good idea to reinstall windows. But make sure to install a fresh copy if you want to make sure your problems are all gone!!!

Please feel free to contact me for any further questions!!

Cheers,

Alireza


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