i can't access certain folders of my e drive

June 18, 2010 at 12:01:54
Specs: Windows XP

I have made a folder private in the previous installation of win xp which contains 5 gb of data and it is in E drive because of some virus i had to format my system and installed win xp professional sp2 again.
Now when i try to open these documents it gives access denied error.
I have already unchecked simple file sharing and given everyone full control of my e drive but these folders again give access denied error.
what should i do?
Please help
thanks

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#1
June 18, 2010 at 12:34:27

Ok its not about permissions i guess because these folders appears as green which means i have encrypted which i did in the past with a different user name now i have a new user name what should i do to undo the encryption although i remember the last user name.
any suggestion?

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#2
June 18, 2010 at 12:35:09

You may need to take ownership of the files. To learn how to do that look at the link below.

http://support.microsoft.com/kb/308421


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#3
June 18, 2010 at 13:12:59

I have tried before and now tried it again but of no use. Taking ownership has no effect i still can't access them and they still appear green.
Thanks for your reply any other suggestion

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Related Solutions

#4
June 18, 2010 at 13:39:41

when i try to decrypt by going into properties and then into advanced tab and unchecked the encryption there (along side there is a detail button which shows the previous user name with computer id and a certificate(not clearly visible)) when i apply the settings i get the error access denied.
I cannot remove the user from there because it ask for another user with certificate.
I am quite sure that the problem is occurring due to encryption because all the folder and files appear green .
Any help would be appreciated thanks

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#5
June 18, 2010 at 13:53:28

If you encrypted files and then re-installed Windows you are out of luck. I don't believe there is any way to recover those files.

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#6
June 18, 2010 at 13:54:18

Sorry, but I think you are out of luck.

The files were encrypted with a certificate belonging to an account that no longer exists. Only that account can decrypt them. As far as the system is concerned those files do not belong to you and you are attempting unauthorized access. Even creating an account with the same name and password will not work.

Unless you have a backup of those files or you previously created a backup of the encryption certificate I don't see any way of accessing those files. The files were encrypted using the old, now non-existent certificate. Without that certificate Windows has no way to decrypt the files.


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#7
June 18, 2010 at 14:35:45

actually the virus is very mischievous it had crashed my system many times even i found 10,000 virus[jl.chura virus](it infect other files so quickly) at a time while scanning.
So, in a hurry i formatted and then reinstalled the windows.
But there are some files(from that folder) that i have copied into some other files now i don't know how but some of them are working and even i am able to decrypt them and their green color is gone and are now normal files so how can this be possible therefore i am still holding hope because its 5 Gb data that i stored and i want to recover it.
I will be searching for a few days to see if it happens, if it will then i update here. I never realize that this(encrypting and making folder private) could be such a mess.
Anyway thanks everybody!

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