I cannot open my hotmail account

August 7, 2013 at 23:42:16
Specs: Windows XP
Hi I tried to open my email and it said I have to sign in with outlook messenger, but it wouldn't accept my password, so I tried different passwords. It also asked for a different email and some kind of code. I don't know what to do.
Thank you

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August 8, 2013 at 03:15:34
Hi Noelene,

Refer to the link mentioned below which may help you:


Are you using the same website to access your account?

Thanks & Regards
Manshu S

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