i cannot get onto any microsoft website

April 22, 2011 at 23:39:11
Specs: Windows XP
i can get onto other websites but not microsoft websites any thoughts

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April 23, 2011 at 01:12:28
Try another browser & see if you still have the problem.

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April 23, 2011 at 01:23:14
wolram, SWAG, M$ is a frequent target of malicious software, suspect you have a nasty (virus, worm/trojan, etc.?). Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Malware Bytes (http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html) seems to be the preferred remover, but I've run into a few it couldn't handle. Superantispyware (seems able to handle all comers. Info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update any cleaner prior to running.
Disable 'restore' after cleaning and run it again (to remove any nasties living there, restart after cleaning) so the nasty doesn't get put back should you later ‘restore’. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
Ed in Texas

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