HP Pavilion dv5000 Reboot Loop & BSOD

Hewlett-packard DV5000
April 27, 2009 at 19:39:57
Specs: Windows XP
Hello. Here is my problem, I will try to give as much detail. I have a HP Pavilion dv5000 labtop, Windows XP. A few days ago, I had some spyware issues, but took care of those. Today, I had spyware and malware issues again. After about a hour of using programs like Malwarebytes Anti-Malware, I got rid of them. However, after this some other things started to go haywire. I was online for a few minutes, then the blue screen appeared for a split second and it rebooted. This turned into a continuous cycle, of rebooting, blue screen, rebooting, etc.
I am asking for any help with this issue. My first question, is there a way I can disable auto-boot? I have read some other topics that had people pressing F8 at startup, is that how it would work? This would let me see what the error message is.
Does anyone have any ideas as to what might be causing this? I am thinking it might be a hardware problem, or possibly a battery issue. HP has this battery status check thing that I will try, but that's probably not the source of the problem, it may be a driver problem although I haven't installed anything at all recently. I don't have any CDs at all, when I bought this computer, windows XP was already installed. I am thinking of reformatting as another option?
Any suggestions would be great. Thanks.

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#1
April 27, 2009 at 20:14:23
Well it's not going to help the System to be recovered even if you disable the Automatic restart. So it'll be better let that set up be. Also the F8 that you were talking about is the "safe mode" well you can try it out if it'll work.

But it looks to me that this is a corrupted OS so the last option that I see is reformatting it.

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#2
April 28, 2009 at 05:50:20
See if you can get into Windows Safe-Mode.
I myself hold down F8 key, just before the Windows loading screen.. If you get in, then do the following ---
--------------------
Right click My Computer,
Properties,
Advanced tab,
Settings button (Startup and Recovery),
uncheck Automatically Restart.

Now you should get an error message when it happens again.
------------------
Find a list of STOP MESSAGES(BSOD) here:
http://aumha.org/win5/kbestop.htm
KNOWLEDGE BASE LINKS STOP MESSAGES
--------------------
If you do not get into Safe-Mode, you will have to do a Repair install of XP, with an XP CD.

Go here--- http://h18000.www1.hp.com/cpq-count...
then enter in your exact Model name, and number,
then tick what information you want to know,
then proceed from there to get CDs.


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#3
April 28, 2009 at 16:22:00
Thanks for the replies.I have another question.

I can enter safe mode. I used the BSOD site to diagnose my problem. It was related to spyware, and I thought all was good after renaming some files in system32 that seemed to be the culprits. However, it's the same problem over and over again. I've already removed my important media off the computer, so instead of trying to cure the problem, I would rather start anew.

So I don't have a original XP install CD anymore. I could order one from HP. Is reformatting the same as this 'repair install'? If I want to start fresh, which option should I use? Would it require anything else?


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Related Solutions

#4
April 28, 2009 at 19:23:47
If windows XP was already installed while you bought the laptop,so there is a hidden partition to store the XP backup,you `d better check the specification of your laptop to find a way to reover or fix your system.

A bad beginning makes a bad ending
做人有始有终!


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#5
April 28, 2009 at 19:30:18
Well if you want to start fresh on your whole system again. Then reformat is one of your option and it'll be the best option. It'll only require your original OS Cd installer. Now for the key you can re use the same key but try to contact Microsoft first to verify that you are going to reuse the same key on your reformatted system.

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#6
April 29, 2009 at 17:15:16
Hey guys, I think I am on my way now. However, I just wanted to make sure about one more thing. On this website
http://h10025.www1.hp.com/ewfrf/wc/...

it says

"The HP Recovery Manager, installed on your PC, allows you to recover the original operating system, or create a set of recovery discs from the special recovery partition on the hard drive.

You do not need to purchase a replacement recovery disc to return your computer to proper operating condition unless the drive is corrupted."

If I do have HP RM, and used it, would that be the same as using the original OS CD to reformat? thanks.


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#7
April 29, 2009 at 21:27:01
Well it is a recommended product. It's just resets back to the first setting of your computer. Just like restore.

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