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HP mini won't connect to internet

November 30, 2012 at 05:35:43
Specs: Windows XP

It states it is connected to my network and the strength is excellent. But it continues "aquiring network address"

So annoying!

I am connected but it states my IP is 0000.

My desktop is connected fine. I did try turning off the firewall via xfinity but that didn't do anything:(

I have windows XP


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#1
November 30, 2012 at 06:51:50

Just for info:

Has it worked previously or is the mini new to you?

Could you give model number please?

Always pop back and let us know the outcome - thanks


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#2
November 30, 2012 at 14:50:56

Are you using a dongle?

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#3
December 1, 2012 at 08:29:46


I have the HP Mini 1000. And yes, I was always able to get on line. I do with my iPad and phone via wifi, here at home, so I am not sure what the problem is. I have comcast.

Thank you so much for not forgetting me!


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Related Solutions

#4
December 1, 2012 at 08:30:24


I am not sure what a Dongle is...so I'm thinkin No?

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#5
December 1, 2012 at 09:10:43

A dongle is a colloquial term for a wifi adapter that looks a lot like a flash drive.
In fact that term is often used for a flash drive too. Something that plugs in....

Whatever, I am assuming you use the inbuilt wifi that is provided with the mini.
I'll see if I can dig out some info on it (unless someone else beats me to it).

In the meantime, can you see any wireless networks (yours and/or others)?
Also, did you have any trouble setting up the pass key?

Is this any help:
http://h10025.www1.hp.com/ewfrf/wc/...
It refers to WEP which is not very secure. Do you know whether you are using
WEP or WPA on your network and has anything to do with your network
been changed recently? What is puzzling me is why it just suddenly
stopped working (if I'm reading you correctly).

We could update the drivers but I want hold off a while to make sure that is the
best course of action. They are here if we need to go that way:
http://h20000.www2.hp.com/bizsuppor...

Always pop back and let us know the outcome - thanks


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#6
December 1, 2012 at 12:40:20

Another thing that will help us, is the Error number for > acquiring network address

Open MyEventViewer > Edit > Find, Copy & Paste > acquiring network address & click > Find Next.
In the Event ID column, give us the number.

MyEventViewer
http://www.softpedia.com/get/System...
http://www.softpedia.com/progScreen...
http://www.nirsoft.net/utils/my_eve...


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#7
December 1, 2012 at 12:54:08

Also log onto the router and see how many connections it is set up to give. Make sure the mini and router are both setup for DHCP.

Try resetting the network password on the mini for the wireless network.


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#8
December 3, 2012 at 06:25:13


Thanks guys for all your time. But I think I am out of my elements here and don't want to be a pain.

I have no clue what:

" make sure the mini and router are both set up for DHCP" means

" Try resetting the network password on the mini for wireless network" How?

"error number?" hmm.... "open My Event Viewer? Never heard of it. :(

"log onto the router?" How? Not even sure which box IS the router!

I do see wireless net works other than mine. I am at the top of the list. So I connect to that. It connects. Great strength connection it states. But continues to "search for network address"

There are quite of few others in that list as well, but all are locked/secured.


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#9
December 3, 2012 at 06:31:05


Oh, and yes. I am using the built in wifi on the mini. Usually, in the past I just sit down and turn it on and hit the internet.

Now it states I can not be connected as it " aquiring network address"

Nothing is different with my comcast set up.


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#10
December 3, 2012 at 11:24:22

Something easy to try:

Somewhere in the house there should be a box connected to your land-line which is a called a "Wireless Router". Your mini and other computers connect to it by wireless. Try unplugging the router from the mains for a few minutes, then plug it back in and wait another 2 minutes. See if your mini then connects.

I appreciate that the problem is only from your mini but I have run into situations where the router gets itself a bit lost and cannot connect to one of the computers.

Always pop back and let us know the outcome - thanks


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