HP LCD Vs17e displays poor Image quality

Microsoft Windows xp home edition sp2b
January 10, 2010 at 15:45:33
Specs: Windows XP
When the computer is turned on the start up screen looks as if its starting in safe mode.

The appearance of all pictures viewed is also poor, the image quality is such that it seems that they have been blown up bigger than they are capable of.

There are no problems with any of the other applications, just pictures.

I have tried to reset the resolution, nothing. Scanned for virus, nothing there. I think someone has messed with the settings, but i have reset everthing back to default including the monitors settings, still nothing.

Anyone able to help?

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January 10, 2010 at 16:07:09
Ginith9, Have you tried changing the Color Quality to a higher number in Display Properties>Settings tab ?


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January 10, 2010 at 16:12:33
What size and type of monitor do you have?

What resolution are you currently using?

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January 10, 2010 at 16:13:10

Yeap, tried that thanks. I also tried re-setting the resolution by saving it on the very lowest setting, restarting and then resetting it to the higher res.

Its really strange, its only the pictures that are affected. Its as if the pixels are shown too big, and the colours do not look natural. Its as if the picture/image has been magnified but they havent.


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Related Solutions

January 10, 2010 at 16:19:40

The monitor is a HP Vs17e.

Not sure what the screen res is but the quality is up to 32 bit (which is the highest).

Its not my computer, its my Dads, and hes not online and i dont live with him so i cant fix it whilst online so to speak.

Trying to work backwards, i am sure my Dad didnt do anything to major, such as upset his graphics settings or anything. It really must be something rather simple but i have been through the settings with a fine tooth comb and still it wont come right.

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January 10, 2010 at 16:28:08
Below is a link to your monitor. It is a 4:3 ratio LCD display. The proper settings are 1280x1024 @60Hz with 32 bit color.

If the monitor won't hold those settings try 16 bit color. If that is the case you may need to dedicate more shared memory in the setup screens at start up.


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January 10, 2010 at 16:49:37
Thanks for that Othehill. I will double check that when i go and have another look.

When you say "dedicate more shared memory in the setup screens at start up", could you just explain the best way of doing this please.

I did think that the machine was running very slow, and it does appear to have just under half available memory left on the hard drive, so i did a disk clean up and was going to run a defrag but ran out of time. So i wonder if the machine is running low on available memory. What do you think?

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January 10, 2010 at 16:58:43
Hard drives have storage. Your RAM is the memory. Don't confuse the two. Most OEM computers like HP use onboard video that uses some of the system memory. Normally it works fine. Don't be concerned about it unless you can't get the settings I posted to hold.

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