I have recently done a fresh install of XP Home(NTFS) on my system: -AMD 1.2 ghz, -ASUS A7V-E mother board (to eliminate computer freezing). The found hardware wizard detects the printer connected via USB. When installing the drivers the message Cannot install this hardware appears. The message indicates an error occured with no explanation. The HP site indicates to use the XP drivers for this printer. The printer worked under Windows ME on the same computer. It also worked when I upgraded ME to XP on the same machine under FAT 32. The computer still freezes! Any suggestions?

Download the XP printer drivers from the HP website. Uninstall and disconnect the printer. Shutdown the computer hook up thre printer, then reboot and reinstall as a new hardware component when the printer is detected using the XP drivers.

The driver is in the XP driver list. What is it. Is the New Hardware Wizard coming on every time you start up?? ------------- The New Hardware Wizard May Detect the Printer Device After Every Restart of the Computer http://support.microsoft.com/default.aspx?scid=kb;en-us;Q298370

Thanks for the quick reply. The HP site has no drivers for XP and this printer. The message in the XP drivers area of the site says to use the XP drivers. Each time the computer is turned on (with the printer connected and turned on) the Hardware wizard detects it. As I go through the wizard it ends with "there was a problem installing this hardware HP Deskjet 882C." The device manager does not list a printer. The printer area of XP also does not list a printer.

At the top of this page do: HP Deskjet 882C WinXP GO SEARCH Look at other posts.

Thanks for the quick reply Chuck. I searched this forum as well as Microsoft, HP and did a Google search. Nothing matched my problem.

And you did these directions from HP??? --------------- Manually installing the printer driver [back to table of contents] 1. Click Start, then Control Panel. 2. Click Printers and Other Hardware, and then click Printers and Faxes. 3. In Printer Tasks, click Add a printer. 4. Click Next. 5. Select Local, then remove the check from Automatically detect and install my Plug and Play printer. 6. Select Port Parallel connection is usually LPT1 USB connection is usually USB001 Click Next. 7. Select HP from the Manufacturer list. 8. Select the printer model from the printer list, then click Next. 9. Select Yes if this printer is the default printer, or select No if it is not. Click Next to continue. 10. Select No to skip the test page, then click Next. 11. Click Finish to complete the installation. NOTE: If prompted for a Windows disk in Step 11, do not use the disk that came with the printer, use the Windows XP disk or the recovery disk that came with the computer. 1. If prompted for a Windows disk, insert the appropriate Windows or PC Recovery disk not the disk that came with the printer and follow the instructions on the screen. Once the driver has been installed, it will be listed in the Printers window (Start, Printers and Faxes).