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How to fix a virus-ravaged XP...

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Name: pradeepgiri
Date: February 7, 2004 at 14:04:53 Pacific
OS: Windows XP SP 1
CPU/Ram: Pentium 4 / 512
Comment:

A couple of days ago I left my computer on to download some things while I left for the day. When I came back, it was doing some major system recovery (it was running the XP check disk to "recover orphaned files", etc.). Ever since then, when I turn on my computer, it stalls at the HP start up screen, not starting up windows. Only when I press F1 does it start up (I don't even know what F1 does), but its extremely slow and if I plug my broadband cable into the computer, within a minute Windows tells me that the RPC terminated unexpectantly, and its going to shut down. I know I have a virus, and I managed to stay online long enough for my Norton to update itself, and after I ran a virus-check Norton didn't find anything on my computer. All I want to do is restore my computer, but since it doesn't start up initially unless I push F1, it can't read the recovery disks. How do I get my computer to actually boot up properly, and not stall at the beginning?

Pradsz



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Response Number 1
Name: seawatch
Date: February 7, 2004 at 17:27:49 Pacific
Reply:

There's a fix for the XP RPC problem at Microsoft's site.

It may help the boot problem also.

If not, reinstall XP on top of itself.

Larry


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Response Number 2
Name: chrisman7 (by chrisman.7)
Date: February 7, 2004 at 22:49:47 Pacific
Reply:

some hp machines have a restore options by pressing f10 before the logo boots


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Response Number 3
Name: chrisman7 (by chrisman.7)
Date: February 7, 2004 at 22:51:56 Pacific
Reply:

you may also want to run the virus scan in safe mode just to be sure there are no viruses


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Response Number 4
Name: dalesnip
Date: February 8, 2004 at 11:53:50 Pacific
Reply:

Sounds like the Blaster worm. If the computer has slowed to a crawl online & you can't seem to update Windows or your virus software before you are disonnected,see if this article helps:http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.k.worm.html


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