How to do I get NIC to appear in Device Mgr

Toshiba Satellite c655-s5082 laptop
June 23, 2011 at 12:16:49
Specs: Windows 7, 256
I reinstalled win xp and now the NIC is not appearing in "device manager." As a result, I can't access the internet. How do I fix this? Thanks.

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#1
June 23, 2011 at 12:24:21
Go to toshiba's website and download and install the drivers for your machine. Did you get recovery disks with the laptop? You may have a recovery partition. look at your manual.

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#2
June 23, 2011 at 14:40:38
Are you asking about the Satellite C655-S5082? It appears that it shipped with Win7, so why are you downgrading to XP? Did you check for compatible drivers before you wiped out Win7?

http://www.csd.toshiba.com/cgi-bin/...


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#3
June 23, 2011 at 20:19:39
Sorry, I didn't realize that I put Toshiba on there. The PC in question is an old refurbished Emachine. It was working fine but there was some medical software that my wife needed and she was told by support that it would only run where the boot volume was C. Unfortunately this was set up for H: I tried to change it in the registry but then the computer wouldn't boot to the OS so I reinstalled it. It came up fine but I couldn't get to the internet. When I checked in Device Manager, the NIC was gone. One person suggested loading new drivers but what good would that do if there is no NIC. I was going to open the PC and seat it in another slot but this old PC seems to have it hard wired on the motherboard.

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Related Solutions

#4
June 24, 2011 at 03:49:35
Assuming the NIC is okay and only needs a driver, it should show up in Device Manager as an unknown device. The problem with this is that you need to know what NIC it is, in order to download the driver.

If it's a NIC card (e.g. PCI), you could open the case and note any numbers and/or text on the card. Do a google search for these numbers/text.

Or, you could try downloading and installing Aida. It should be able to identify the NIC.

It must be a very old (or very new) NIC if Windows XP doesn't have a driver for it. Try rebooting the machine and see if Windows detects the NIC. If not, it may have gone south.

Please let us know if you found someone's advice to be helpful.


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#5
June 24, 2011 at 07:08:32
When I go to device manager, under "network adaptors", 1394 net adaptor is listed but nothing else. Then under that is "other devices" which is listed yellow with a big yellow question mark beside it and under it is a list of devices" PCI device, PCI seial port, PCI simple comm.controller, SM bus controller, and video controller, all listed in yellow with yellow question marks beside them. I can't upgrade the driver without internet access. What do I do?? Thanks.

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#6
June 24, 2011 at 07:14:18
But without the NIC you can't access the internet so how do I download anything? I do have wireless which I wasn't using for this PC since it was next to the wall where cable was coming through. I just plugged it in. I guess I need to now figure out how to get it on the wireless network. Problem is, this is an old refurbished PC with many different parts from different PC's and I'm sure there's no wireless adaptor on the motherboard.

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#7
June 24, 2011 at 11:14:33
"But without the NIC you can't access the internet so how do I download anything?"

Without the NIC you wouldn't be here either so how are you visiting this website? You must be on a different computer. Downlaod the drivers on that computer and put them on a flash drive.


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#8
June 30, 2011 at 15:30:13
I was able to get the driver installed to get me on the Internet but I don't know how to install the other drivers. I'm on the Intel website but I can't find the drivers that match what my PC says that I'm missing. Also I installed the print driver and now I'm able to print but when I go to Device Manager, there is still a yellow question mark beside the print driver and I don't understand why. I refreshed and then I rebooted my PC but it's still there.

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