I am currently running windows XP. My computer crashed and the way it was manufactured caused it to recover on its own immediately after the crash. so now the OS end has been restored to factory settings but the user accounts and everything in them are still there. but in order to see the user accounts you have to go to c drive then documents and settings. when you open documents and settings all of the user accounts can be seen and those that are not totally private can be accessed. my problem is that i need to restore these accounts so that they show up on the welcome screen. so can you help me do this please?

a difficult process. http://support.microsoft.com/kb/840001 Change Is Good http://www.citizenlink.org/Stopligh...

Maybe this works for you, and shorter method ??? http://support.microsoft.com/defaul... How to copy data from a corrupted user profile to a new profile Print that article for future reference.

thnks alot guys. i'll try these and i'll tell you how they work out. thanks again

hi you can also alter your user accounts settings by start/run type "control userpasswords2" (without quotes) and go from there hope this helps good luck

thanks alot for all your help. i was able to access the accounts that were private using this information: http://h10025.www1.hp.com/ewfrf/wc/... then i used chuck's method of transferring the information because that was shorter. thanks alot for all your help everyone