Hi expert, I use winxp professional 1st edition; any way one of the balloon tips entered in the xpsystem through the windows update process, and it always says, “YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING.” Even when I turn on or shutting down the PC, that time the special message pops up in welcome screen and it says, “THE COPY OF WINDOWS IS NOT GENUINE, YOU MAY BE A VICTIM OF SOFTWARE COUNTERFEITING.” How do I get rid off this kind unusual Problem? Thanks for any help! Mohagian

http://support.microsoft.com/?kbid=905474 Quote: Artificial intelligence is no match for natural stupidity!

have you got your automatic updates turned on? if so you may not be a victim of counterfeit software but of WGA (windows genuine advantage) which recently has been released as a 'priority update' (unbelievable, but that's microsoft for you). feel free to google for 'wga' and enjoy the uproar it has been causing :-) try this link and see if it does any good to you: http://www.firewallleaktester.com/removewga.htm Today's subliminal thought is: 'Calm down ... it's only ones and zeros.' icq 10183575

"What if my copy of Windows or Office fails the validation process?" "See your reseller and ask for genuine Microsoft software, using the report provided during the validation session for support. The report explains why your system was unable to validate and provides instructions for further follow-up." Oh, great. Have you ever phoned Dell’s support line? The apparently defective WGA tool is about to plunge an unknown number of users into a support nightmare for no good reason. The new WGA tool is wrong too often. If you’re going to punish your users, you had better be 100% right about identifying the offenders. Sadly, the new WGA code doesn’t come close to reaching this level of performance. A commenter on my blog reports that he’s now getting incessant notifications that his copy of Windows is not genuine. A close business associate of mine reports the same problem. What do they have in common? Both are using notebooks that had to be returned to their manufacturer for service. The repaired notebooks fail the validation process. A quick scan of recent posts at Microsoft’s WGA forum suggets this problem is unfortunately common. Today's subliminal thought is: 'Calm down ... it's only ones and zeros.' icq 10183575

0. Start up system in safemode & log into the administrator account or as a user administrator privilege. 1. Look for the Windows\system32 and Windows\system32\dllcache folders for the WGATray.exe file and delete it from both directories. 2. From Start >> Run >> type regedit and click OK & navigate to: HKEY_LOCAL_MACHINE\Ssoftware\Microsoft\ Windows NT\CurrentVersion\WinlogonNotify 3. Look for the Wgalogon folder, remove it and restart the computer. Computer Components

use system restore to a date prior to the start of getting these pop up's...then delete the wgatray.exe file as mentioned above..

It worked 100%......Thanks for the solution.