dawn meyer August 18, 2011 at 20:32:05 Specs: Windows XP
They were working just fine a day ago and today I get the printer spooler is not running error. I went to control panel, administrative tools, services, printer service - it says started - but nothing is working.
thanks for your help, I did a systems restore and it's still not working. I have just uninstalled both printers and am re-installing them. my local computer repair shop wants me to bring in the printers and tower (that would be my LAST resort) - I am on a home network and I can't print from either computer, I am about to pull my hair out I am SOOOOOOOOOOOOOOOO frustrated.
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