I have Windows XP but it should be close to the same. Control Panel - Open System Icon - Hardware Tab - Device Manager - Click the pluse sign in front of = DVD\CD See if you have any red X or yellow trinangle. Right click what is displayed and left click properties. See if the device is working properly Their is a trouble shooter their. If everything is OK I would want to know if the computer will play the CD in question. -R or +R or whatever.
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