|Deleting cookies before a system restore is not really necessary, but I would be happy to assist you in deleting them anyway. |
Please be aware that many legitimate sites store information in cookies, so if you delete them all, commonly visited websites may not retain any customized settings or automatically remember you when you visit them. You will most likely have to re-login to those sites (which will re-download a new cookie onto your machine).
I don't see an indication as to what browser you are using. Please let me know so that I can better assist you.
General steps for IE:
-IE9 - Click on the gear symbol at the upper right corner and select "Internet Options"
-IE7/8 - Click on Tools and select "Internet Options"
-In the Internet Option window, on the General tab Under the "Browsing History" section (the 2nd section down) click the "Delete..." button
-You can leave the default options checked and simply hit the "Delete" button at the bottom of the "Delete Browsing History" box if you wish to remove all Cookies, Temporary Internet Files, and your Browsing History. Alternatively, you could un-check the boxes for History and "Temporary Internet Files" if you only want to delete the cookies. In either case, I would suggest leaving the "Preserve Favorites website data" box checked as this is less likely to have the deletions affect sites that are saved in your "Favorites" list (bookmarks).
- Click "OK" to close the Internet Option window.
General steps for Firefox:
-Click on "Tools" and select "Options"
-If you do not have the menu bar visible, then click on the "Firefox" orange tab at the upper left corner and select "Options"
- Click on the "Privacy" tab.
- Click on the "Remove individual cookies" link in the center of the privacy tab in the "History" section.
- Select the cookies that you wish to delete and click on the "Remove Cookie" button. Alternatively, click on the "Remove All Cookies" button to remove all of the cookies.
- Click the close button to close the cookies window.
-Click the "OK" button to close the Options window.
Please let me know if you need more assistance or have any questions.
IT Desktop & Network Consultant - MOS Master Certified, MCP, MCSA, MCITP - Windows 7, CCNA Certificate Pending, A+, Network +