how do i choose last known good confirguratio

June 24, 2010 at 05:15:25
Specs: Windows XP
cant choose last known good configuration in start up menu because mouse dont work neither does arrows

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June 24, 2010 at 06:23:04
When in a pre-Windows mode your mouse usually does not work. There are a number of keys that can be used to maneuver in that environment.

Pg up/dn, arrow keys, enter, tab, pause, scroll Lock, backspace, F keys.

To select start options the Pg up/dn or arrow keys should work, followed by the enter key.

If nothing works at that time you may be using a USB or wireless USB keyboard. It is possible to make a USB keyboard function in that environment but requires a wired PS/2 keyboard to enter the BIOS and select to Enable legacy USB devices.

If your computer did not come with a PS/2 port then you need to use the original USB keyboard that was shipped with the computer.

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June 24, 2010 at 07:00:28
He said arrows do not work. I assume the arrows meaning the up down buttons?

Just because the OP does not come back in 3 or 4 days to reply, does not mean he will not come back and reply.

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June 24, 2010 at 07:20:53

Pg up/dn and arrow keys are not the same.

I also covered other contingencies if the keyboard was not operating.

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