How can I make update icon go away?

July 5, 2006 at 17:12:35
Specs: XP w/SP2, P4-1.6/512

I have always installed Microsoft updates. Now I received one (Windows Genuine Advantage Notification (KB905474) that I do not want to install. It required I accept a license and said it's purpose was to make sure I only install legitimate software. It cancelled ok, but now the little yellow shield with the ! mark in it won't go away. It remains in the tray in the lower right side of the computer screen. How can I make it close without accepting the update?

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July 5, 2006 at 17:22:22

Go to the windows update website. It will present yo with a button to select "Express" or "Custom". Select custom. It will scan your computer and then present a list of updates. One will the the item you mentioned. Unchecked the box next to it, and you will then be able to select a box that says "don't show this update again". That shoudl do it.

-Ryan Adams

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July 5, 2006 at 17:44:23

0. Start up system in safemode & log into the administrator account or as a user administrator privilege. Look for the Windows\system32 and Windows\system32\dllcache folders for the WGATray.exe file and delete it from both directories.

1. From Start >> Run >> type regedit and click OK & navigate to:

HKEY_LOCAL_MACHINE\Ssoftware\Microsoft\ Windows NT\CurrentVersion\WinlogonNotify

Look for the Wgalogon folder, remove it and restart the computer.

Computer Components

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July 5, 2006 at 18:08:17

Yes, use the registry and delete files, its fun and you cant go wrong!!

I use to worry about deleting system files before, but since I seen them in <bold> font on these message boards, I deleted nearly half my machine. Don't wait for the post that says "tick the auto-update option off" it may never come!!!!

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Related Solutions

July 5, 2006 at 18:12:14

katrina, I am a computer dummy. Are you satirically suggesting the "tick auto-update option off" method is actually the quick, simple, slam dunk way to do it?

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July 5, 2006 at 19:00:09

Yes. I personally have not used or heard of that particular registry change. However, in any case, editing the registry should be a last resort, particularly for someone not skilled with computers (no offense). From what I can tell though, the registry change suggested is for dealing with the Windows Genuine Advantage after it has been installed.

Finally, if after checking the box on the windows update site, you still have the icon, you may need to disable and the re-enable automatic updates. If you don't know how to do that, post back.

-Ryan Adams

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July 5, 2006 at 20:34:17

No where did Wolfee state that he downloaded the Windows Genuine Advantage Notification. He only wished to get rid of the Microsoft update notification icon from the bottom of his systray and the advice to go to update page and use custom download, uncheck this one is the best option.

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July 6, 2006 at 05:13:40

Thanks for all the help. I guess I didn't explain it very well. I finally fixed it by telling it I wanted "custom" install, then on the next box I chose to install nothing. Then it offered "don't show this again" or something and I checked that and it went away. Kind of like suggestion no. 1, I think. I am surprised there isn't a lot of outrage over this update. Microsoft tells you if you install it they will keep checking your computer and "encouraging" you to throw stuff away and buy new stuff from Microsoft.

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July 6, 2006 at 09:24:50

There is a lot of outrage. In fact a lawsuit is in the works over this very update (and a future update Microsoft had planed).

-Ryan Adams

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