Hotmail won't work properly

November 12, 2012 at 16:18:46
Specs: Windows XP, P4 2.8Ghz; 512 Ram

After Microsoft automatically changed my Hotmail to Outlook, I started to have problems. When I click "Contact Us" on a commercial website, it states "Sorry, there seems to be a problem with Hotmail right now". I've tried numerous corrective solutions (including switching back to Hotmail), but nothing works. When someone sends me a pic and then I forward it to another party, the pic shows up blank on the recipient's email. I'm using Internet Explorer 8. HELP??


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November 12, 2012 at 18:17:43


I would suggest you to try another browser like chrome, Firefox etc. and check if the issue occurs on this browser or not.

Thanks & Regards
Debbie B

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November 13, 2012 at 13:48:57

Before switching to Chrome or Firefox, I'm confused as to how that can impact my Hotmail emails? Or does it???


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November 13, 2012 at 15:25:24

Probably not but I guess the idea was to try something like Firefox (which can be uninstalled if you don't want it) just to prove it is not a browser issue.

Always pop back and let us know the outcome - thanks

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