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Home Network Printing Problem

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Name: almara
Date: March 16, 2006 at 11:46:11 Pacific
OS: Windows XP
CPU/Ram: 3.06ghz/512mb
Product: Medion
Comment:

I am having a problem printing on a home network. The printer is connected by USB to a desktop and is also installed as a network printer on a laptop. The network is set up and running properly - the laptop can connect to the internet via the desktop and file sharing between the two PCs operates normally. The printer can be seen on both PCs - on the desktop it is set up as a shared printer while on the laptop it is a network printer (with the icon underlined in yellow). When I send a print job from the laptop it appears in the print queue on the desktop with status as printing but the job never prints. I have installed and reinstalled the printer on both machines, installed a new driver and tried setting the printer to printing direct rather than spooling but all to no avail. Can anyone help please? OS is Windows XP Home SP2.



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Response Number 1
Name: Jennifer SUMN
Date: March 16, 2006 at 17:57:16 Pacific
Reply:

Have you verified the permissions on the printer?

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Response Number 2
Name: almara
Date: March 17, 2006 at 03:37:28 Pacific
Reply:

Sorry - how do I do that?


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