Help my computer is frozen at the windows xp

Hewlett-packard Pavillion 6645c
August 20, 2009 at 17:38:47
Specs: Idk, Idk
Help
So I was surfing the web and froze randomly(which
usually happens) sobi rebooted and it stays frozen at the
"microsoft windows xp *insert flag picture*" I want to
make this clear that when I tried to to into safe mode it
still did all 3 things. I really need help my birthday is
tommorowand so far it's been crap. I'm 16 and I don't
really wanna tell my parents.
Help please

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#1
August 20, 2009 at 17:54:51
on bootup, press F8 until you get the boot menu. Instead of going into safe mode, try selecting Last Known Good configuration, then post back with the results?

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#2
August 20, 2009 at 20:18:19
So I tried the restore to last good settings and it still frozenon
the same spot it freezes right between the windows loading
and the login screen still.


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