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Help - live update not working?
Name: umpy9959 Date: April 19, 2004 at 08:27:52 Pacific OS: widows xp home CPU/Ram: intel pent 4 256
Comment:
Help please, I have a secondary comp at home (win 98 / cable internet), presently running Symantec Antivirus Client Corp Edition). Now when I try to perform a live update I get the following msg Live update could not get the list of updates. Live update could not retrieve the catalog file of avail symantec product updates. Please check that your connection to the internet is functioning correctly and retry live update. My connection is fine as I network this comp with another via a router. Any suggestions?
Name: per Date: April 19, 2004 at 09:00:19 Pacific
Reply:
Look for a file named s32luhl.dll and rename it .old. If that doesn't work search for "settings.liveupdate" and delete all of them. It may work only once and revert to the message. In that case you will have to uninstall and reinstall. Went through this yesterday. Good luck.
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Response Number 2
Name: umpy9959 Date: April 19, 2004 at 16:48:38 Pacific
Reply:
thx per....went with the uninstall, re-install... all ok now,
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