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Help installing a program

June 11, 2008 at 19:34:16
Specs: XP, 256

I belong to a crochet group and we share our original patterns we have created. The ladies use pando and I need it to view the files but can't get it installed. I get this error message upon install.

"Invalid Command Line Argument. Consult the windows installer SDK for detailed command line help."

Found the problem on their forum as being realted to the temp default directory and this is the solution.

If you need to circumvent this:
- make a temp folder on your system drive that contains no spaces(e.g. c:\temp)
- open a command prompt and enter:
set temp=c:\temp
set tmp=c:\temp
-start the installer package from the command prompt


So I have to make a folder, can I just call it ctemp or do I need the : and \ because it won't let me write that on the folder and where do I put this folder?

Also how do I open a command prompt? Is that start run? After I type the stuff in comand prompt how do I start the installer from the comand prompt? Mary


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#1
June 11, 2008 at 19:41:51

Click: START>Programs>Accessories and you will have a Command Prompt listed there.

You need to name the Folder "temp" only.

You type the "C:\" ONLY at the Command Prompt, not int he folder name.
When doing, looks like you do the first step:
TYPE in Command Prompt:- "set temp=c:\temp"

then again after that type:
"set tmp=c:\temp"


Try running the Installer again after that.
You need to know the name of the installer (blahblahblah.exe) so you can run it from the Command Prompt, like:

D:\Pando.exe

D:- Being the drive letter for the CD or "C" generally for Hard Drive.



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#2
June 11, 2008 at 20:12:56

Does it matter where I put the temp folder? I can't get it to work so maybe I am doing it all wrong. I opened command promp and it says c:/documents and settings\owner> and after that I copied and pasted set temp=c:\temp and hit enter. Then I copied and pasted set tmp=c:\temp then I clicked the installer package and it starts but then when it gets to extracting pando.msi I still get the error so what did I miss? Mary

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#3
June 11, 2008 at 22:12:04

Use My Computer or Windows Explorer to copy or move your installer file (PandoSetup.exe) to the root directory of C:.

Open a Command Promt window. You should be in C:\Documents and Settings\Owner.

Type in cd\ and hit ENTER. You should now be at C:\>.

Type in md temp and hit ENTER. You've just created a C:\temp folder (directory).

Type in;
set temp=c:\temp
Hit ENTER.

Type in;
set tmp=c:\temp
Hit ENTER.

Start the installer package from the command prompt. ie; Type in c:\PandoSetup.exe.

That should do it.

It's a good day when you learn something


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Related Solutions

#4
June 12, 2008 at 07:53:08

Ok when I type md temp at C it says a subdirectory or file temp already exists, is it supposed to be like that or do I need to name it different? Mary

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#5
June 12, 2008 at 10:21:10

"it says a subdirectory or file temp already exists"

It seems that you have already created the C:\temp folder. Now type the rest of the stuff that Dan suggested:

Type in;
set temp=c:\temp
Hit ENTER.

Type in;
set tmp=c:\temp
Hit ENTER.

Start the installer package from the command prompt. ie; Type in c:\PandoSetup.exe.

Or start the Pando install the way you did it before.



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#6
June 12, 2008 at 12:53:38

Well I followed your instructions to a T and I still get that error. I opened the command prompt and put in the set temp=c:\temp
and "set tmp=c:\temp" hit enter after each one then click the pando installer and it starts to install but then I get the same message. I even dragged the installer into the command prompt and hit enter and same thing.

Now when I go into the C drive I see a temp folde in there so I looked inside and there is a text document that says pandosetup and says this.

=== Verbose logging started: 6/12/2008 15:45:53 Build type: SHIP UNICODE 2.00.2600.1106 Calling process: C:\WINDOWS\System32\MSIEXEC.EXE ===
MSI (c) (38:40): Resetting cached policy values
MSI (c) (38:40): Machine policy value 'Debug' is 0
MSI (c) (38:40): ******* RunEngine:
******* Product: C:\Documents and Settings\Owner\Local Settings\Application Data\{E9C4E911-9457-4081-BB78-8AFFD5FD6DA4}\Pando.msi
******* Action:
******* CommandLine: **********
MSI (c) (38:40): Specified instance orestart is not installed. MSIINSTANCEGUID must reference an installed instance.
MSI (c) (38:40): MainEngineThread is returning 1639
=== Verbose logging stopped: 6/12/2008 15:45:53 ===


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#7
June 12, 2008 at 13:03:33

Also here is where I found the info on what to do. I will have to start a post on the forum there and ask or e-mail the company. Mary

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#8
June 12, 2008 at 14:01:51

Reading the instructions, I see that there is one more thing that the instructions say.
"Start the installer package from the command prompt."

You could try copying the Pando installer to C:\. Then open up the Dos Prompt and type 'c:\PandoSetup.exe', without the single quotes.


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#9
June 12, 2008 at 15:51:51

You didn't type the quotation marks, did you? Do you have at least XP SP1?

Life's more painless for the brainless.


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#10
June 12, 2008 at 18:37:38

I did not type the quotes and I dragged the pando installer into the command prompt and hit enter and I also just tried clicking the pando installer and it didn't work. I have SP1. Mary

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#11
June 13, 2008 at 09:11:55

A couple of things:

Firstly, when you type

set temp=c:\temp
and
set tmp=c:\temp

make sure there are NO spaces around the equals-sign.

Secondly, when you drag-n-drop the installer to the command prompt, make sure you do that just after you type in the above SET commands, as the effect of those command is only temporary and only lasts for that window.

If the above doesn't work, try the following. Instead of being in C:\ at the command prompt, go into the folder where the installer is. You do this by typing CD /D then a space and then the name of the folder where the installer is. Once you've gone into that folder, type

SET TEMP=C:\TEMP
SET TMP=C:\TEMP
.\PandoSetup.exe


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#12
June 13, 2008 at 12:45:26

No there were no spaces and I did drag and drop right after I did the commands.

I don't quite understand your other method. Do I open command prompt and type CD/D with a space then the name of the folder? The installer was on the desktop but I had moved it to the C drive when trying everything so when I click my computer and click the C drive it's right in there not really in a folder. There is a folder in there called downloads so I moved it there and then typed in the other stuff you said left a space and typed downloads and it said something about specified path or file not found. Mary


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#13
June 13, 2008 at 15:19:04

Mary, when you go to http://www.pando.com/install-pando

do you get prompted to run or save the file?

If you're prompted to run, just let it run. If you're prompted to save it, just save it to C:\ or D:\ if you have a D drive on your Hard drive.

So, if you run it, does it install?

Life's more painless for the brainless.


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#14
June 13, 2008 at 16:17:29

I do get the option to open or save and this time I picked open and it did it's thing and it looks like it's going to go through and it starts then at a certain point that error "Invalid Command Line Argument. Consult the windows installer SDK for detailed command line help." comess up. Will try again. I have a C drive the D drive is the recovery partition. Tried again and no luck so I am going to post on their forums. Mary

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#15
June 13, 2008 at 18:23:19

I say again.....
"Use My Computer or Windows Explorer to copy or move your installer file (PandoSetup.exe) to the root directory of C:.

Then type in your two "set temp" parameters. (These will only be in effect for your current Command Prompt session/window (unless they are added to autoexec.nt.))

And then "Start the installer package from the command prompt. ie; Type in c:\PandoSetup.exe."

No drag n' drop. **Type it in** while you're at the C:\> prompt.

It's a good day when you learn something


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#16
June 13, 2008 at 18:33:11

Ok, going to try that but where exactly is the root directory of C? I mean if I go to start, my computer C drive, then where? Mary!

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#17
June 13, 2008 at 18:51:01

The root directory is C:\. Any other directories from the root of C:\ are sub-directories. (Sorry, I'm of the old school, when directories were directories, not (MS renamed to) folders. I guess they couldn't design an Icon for directories, so they used a file folder.)

It's a good day when you learn something


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#18
June 13, 2008 at 18:55:38

Ok well I put the installer in start, my computer, C drive and did all those steps and still get the error. I posted on the pando forums so let's see if someone responds and can help. Will let you know what happens. Mary

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#19
June 13, 2008 at 21:59:18

What version of the Microsoft Windows Installer is listed in your Add/Remove Programs list?

Life's more painless for the brainless.


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#20
June 14, 2008 at 08:33:50

I don't see anything in add remove related to MS installer. Mary

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#21
June 14, 2008 at 09:58:44

From:
Windows Installer 3.1 Redistributable (v2)

http://www.microsoft.com/downloads/...

Note for users of previous versions of the Windows Installer: The new Windows Installer redistributable follows a new naming convention that contains a knowledge base reference so it is easier to identify which version of the Windows Installer will be installed. The previous naming convention, INSTMSI.EXE, will no longer be used.

So if you have INSTMSI.EXE on your machine, it's the "old" one.

It's a good day when you learn something


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#22
June 14, 2008 at 11:06:02

Thanks, I downlaoded the windows installer and that did the trick. I never did get a response from the pando forums. That's why I posted here first because I knew I would get immediate help and get it solved here. Mary

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#23
June 14, 2008 at 12:18:55

Outstanding. Glad you got it running.

It's a good day when you learn something


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