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Help - Installed SP2...can't boot!

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Name: Icefire
Date: August 25, 2004 at 12:37:21 Pacific
OS: XP home SP2
CPU/Ram: AMD 2400+ 1280 MB ram
Comment:

Hi.

Ok I installed the SP2 via automatic update, and reset my PC. It got to the XP loading animation, but after this the screen stays blank until an error message pops up:
---
lsass.exe - Bad Image

The application or DLL C:\WINDOWS\system32\NTDSAPI.dll is not a valid windows image. Please check this against your installation diskette
---

Alarmed, I reset. Same thing. Not knowing what to do I tried running in safe mode but again, stopped in the same place. After several vain attempts of trial and error I realised a different message came up- though I'm not sure if this is random or because I did something:

---
lsass.exe - Application Error

The application failed to initialize properly (0xc000001d). Click on OK to terminate the application
---

Does anyone know what is wrong, or how I can find out? Is there any way I can fix this? Please help.

Thanks



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Response Number 1
Name: Chuck 2
Date: August 25, 2004 at 13:08:41 Pacific
Reply:

Sp 2 sets up a Restore point. Maybe this helps:
How
to start the System Restore tool at a command prompt in Windows XP

Maybe this also applies to SP2:

How To prepare for an SP1 installation (from M$)

1. If you use Faster User Switching, make sure that all
other users are logged off from the computer and that only
you are logged on to the computer; you must be logged on
as an administrator.
2. In the event that the installation fails, you need to
ensure that you get the most out of data recovery. On
computers running Windows XP Professional, to maximize data
retrieval, create an Automated System Recovery (ASR) before
you begin installation. For detailed instructions, see
"To create an Automated System Recovery set using Backup"
or "To recover from a system failure using Automated System
Recovery" in Windows XP Help and Support Center.
3. Perform a full backup of the files that you keep on your
computer.
4. Stop any real-time virus checkers before you install SP1
because they might interfere with your installation.
(Be sure to restart the virus checkers after you install SP1.)

Check the space requirements for installing SP1 on your
computer. See article Q326583, "Hard Disk Space Requirements
for Windows XP Service Pack 1," in the Microsoft Knowledge Base.

Important
Automated System Recovery (ASR) will not restore your data
files. For more information, see "Backing up files and folders,"
"Restoring files and folders," and "To create an Automated
System Recovery set using Backup" in the Windows XP Help and
Support Center.

Caution
Before you begin the installation, remember to perform a
complete back up of all your files on your computer and
close all open programs.
-------------------
Release notes for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;835935&Product=winxp


0

Response Number 2
Name: Everett
Date: September 4, 2004 at 06:17:02 Pacific
Reply:

Icefire: Microsoft has a toll-free number to use if you have problems with Service Pack 2, or any other update.
it is: 1-866-727-2338

How to remove Windows XP Service Pack 2 from your computer;

http://support.microsoft.com/default.aspx?scid=kb;en-us;875350&Product=winxp

let us know how you recover...


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no error with random rest... restoring system tools



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