Computing.Net > Forums > Windows XP > HELP! IE and Windows Explorer Crash

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

HELP! IE and Windows Explorer Crash

Reply to Message Icon

Name: Shikamaru
Date: October 12, 2003 at 20:40:04 Pacific
OS: Microsoft Windows XP Home
CPU/Ram: Pentium 4/128Mb Ram
Comment:

Okay I'm starting to become really frustrated with a problem I have been having recently. My Internet Explorer and Windows Explorer CONSTANTLY crash with the error message "xxx Explorer has encountered a problem and must close" or something like that. No explination, it just says it is closing. I have also noticed Im getting pop up ads on sites without pop up ads and they are being sent from the site 'messagebroadcaster.com' I dont know if that is relevant but Im really getting desperate and Im actually about to buy a new tower if this problem is not fixable. Any help is appreciated, and I would prefer being e-mailed to a response on this forum as I check my e-mail more frequently. fanaticgamer2439@yahoo.com thanks again.



Sponsored Link
Ads by Google

Response Number 1
Name: xpadvisor
Date: October 12, 2003 at 21:16:57 Pacific
Reply:

<<<<<For those wondering on the resolution>>>>>
if exe files are ceasing to work, think virus.
lately, likely to be W32.Swen.A
You could download and tyr the stinger utility--some swear by it
http://vil.nai.com/vil/stinger/
Boot to Safe Mode and turn off the System restore // My Computer properties / system restore tab.

This may have to be done on another computer

Download the W32.Swen.A@mm Removal Tool from www.symantec.com and begin to follow the instructions in the W32.Swen.A@mm Removal Tool document. However, when you get to step 5, which instructs you to "Double-click the FixSwen.exe file," stop. Do not double-click the file. Instead:

1. Right-click the downloaded FixSwen.exe file, and then click Rename.
2. Rename the file to:

FixSwen.cmd

3. When you are asked whether you want to change the file extension, click Yes.
4. Double-click the FixSwen.cmd file and continue with the steps in the Removal Tool document.

Good Luck


0
Reply to Message Icon

Related Posts

See More


Can't upgrade to Windows ... Cannot Run WinWord



Post Locked

This post is quite old and has been locked from receiving new replies. Please create a new posting instead.


Go to Windows XP Forum Home


Sponsored links

Ads by Google


Results for: HELP! IE and Windows Explorer Crash

IE and Window Explorer cannot work! www.computing.net/answers/windows-xp/ie-and-window-explorer-cannot-work/86970.html

IE and Windows Explorer won't start www.computing.net/answers/windows-xp/ie-and-windows-explorer-wont-start/103844.html

IE and windows explor LOCK UP-Help! www.computing.net/answers/windows-xp/ie-and-windows-explor-lock-uphelp/120908.html