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Help for computer Novice

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Name: nmarie
Date: May 4, 2009 at 11:07:12 Pacific
OS: Windows XP
CPU/Ram: Celeron/256megs
Subcategory: Web Browsing
Comment:

When I go online,I get msg-this website wants to run the following add-on"Adobe Flash Player"blahblah,ifyou want to run click here..I have already installed Adobe flash player,I checked programs on my computer, it's there. I also sometimes get a msg when looking at photo's online-"either Java is turned off or you need to install latest Flash player. Help and bear in mind I am very ignorant about computers. Thanks!!



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Response Number 1
Name: Kurt S
Date: May 4, 2009 at 11:24:33 Pacific
Reply:

It's possible you have it installed but it may be an older version and the site needs the newest version to display properly. Let it install the newest version and see if that fixes the problem.


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Response Number 2
Name: Tufenuf
Date: May 4, 2009 at 11:31:39 Pacific
Reply:

nmarie, The info at the link below may be of some help.

Common Error Messages: JavaScript / Flash Player error

http://help.youtube.com/support/you...

Tufenuf


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Response Number 3
Name: Chuck 2
Date: May 4, 2009 at 11:31:41 Pacific
Reply:

Plug-ins help web browsers perform extra tasks.

If you are using IE, then look in this folder
C:\Program Files\Internet Explorer\PLUGINS
For a file like this
NPSWF32.dll
That is the plugin file for Flash. If not, then IE will not do Flash. Have to install again.
My Flash plugin is in my Netscape browser.

Also, Most Virus and Spyware scans are likely to work better in Windows Safe-Mode.


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Response Number 4
Name: Chuck 2
Date: May 4, 2009 at 13:58:07 Pacific
Reply:

nmarie

If you have anything further to say, then do it below in the box that says "Post Reply"


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Response Number 5
Name: nmarie
Date: May 4, 2009 at 14:23:46 Pacific
Reply:

Thanks, guys. I wasn't having much luck with anything, then I went into my programs and removed Adobe Flash player 10, then re-installed it. Working now. Thanks again.


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Response Number 6
Name: Tufenuf
Date: May 4, 2009 at 15:25:01 Pacific
Reply:

nmarie, Glad to see that the problem is corrected and Thanks for posting back to let us know.

Tufenuf


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