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Help files go bye-bye

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Name: Al Peterson
Date: June 25, 2003 at 13:15:24 Pacific
OS: WIN XP
CPU/Ram: 1.8G P4, 256
Comment:

What would keep me from viewing Help files in all of my programs when I'm signed in as the XP admin for my PC? I have no problems when looking as a limited user, but in admin I get a "not responding" message and am asked to send an error to MS.



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Response Number 1
Name: guru
Date: June 25, 2003 at 14:24:46 Pacific
Reply:

Try making another admin account, swich to it, and delete the one with the problem, because some authoring services of windows are not working, or are not initialised propperly.


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Response Number 2
Name: efabes
Date: June 26, 2003 at 09:29:42 Pacific
Reply:

Something similar happended to me. It was a corrupt registry entry on my admin account. Norton utilities (I think disk doctor) found and corrected the entry and now it works.

You might be able to use a variety of registry fix programs, but I have only used Norton.


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