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Name: Pugwash (by John Gregory)
Happy New Year all, but not for my wife. Her computer has been 'off' for a week now, Xmas you know, they work too hard!
On switching back on for the first time (after a normal shutdown) she is getting the message "A disk read error has occurred
Press Ctrl+Alt+Del to restart"There was no indication before the 'Big switch off' that there was a problem, no crashes, noises etc.
The only thing I can think of is its location, an outside studio that is not too warm, could the cold have caused this problem? Heating back on now.
I'm going back now to have a go at 're-seating' all the connections, just in case.
My wife is not very happy as you can imagine, she thinks she will be without her computer for quite a while, she uses it quite a lot.
Any help/suggestions would be gratefully received,
John
It's not that I can't remember things as I get older, it's just that my hard drive's full.

Re-seating is a great start.
Watch the BIOS POST to see that ALL drives are correctly set.
If not, while you're in BIOS setup check the date/time; if it's way off, you may have a dead battery.
=====================================
If at first you don't succeed, you're about average.M2

Mechanix2Go, thanks for the reply.
I've just re-seated all connections - made no difference.
What I did not say before though, there is NO BIOS POST screen, it just goes from 'Off' to 'Splash screen' to "A disk read error has occurred
Press Ctrl+Alt+Del to restart".I guess the HD has died without warning, unless someone knows different ......
John
It's not that I can't remember things as I get older, it's just that my hard drive's full.

Hi John,
Some 'big name' brands hide the POST. Search the web for your model and find the key combo to un-hide POST and/or get into setup.
=====================================
If at first you don't succeed, you're about average.M2

Mechanix2G, thanks for your help.
I did what you suggested and found how to enable the POST screen (I've got the book)!!
Everything there to my untrained eye seems ok other than "ERROR: System CMOS checksum bad - Default configuration used"
Now I'm guessing here, does that point to CMOS battery failure?
I hope it is something as easy as that, will save my pocket.
Thanks for your help in pointing me in the correct fault finding direction,
John
It's not that I can't remember things as I get older, it's just that my hard drive's full.

"Now I'm guessing here, does that point to CMOS battery failure?"
Very likely.
=====================================
If at first you don't succeed, you're about average.M2

Mechanix2Go, again thanks a lot.
So, it's off to Maplin this afternoon to get a new battery, I'll post again in 2/3hrs to let you know the result,
all the best for the New Year,
JohnIt's not that I can't remember things as I get older, it's just that my hard drive's full.

Mechanix2Go,
I'm back again, unfortunately I still have the exact same problem / message after fitting the new battery, any other ideas?John
It's not that I can't remember things as I get older, it's just that my hard drive's full.

Do you have a bootable XP CD?
I'm a bit out of my depth here. Wait for one of the XP commandos.
=====================================
If at first you don't succeed, you're about average.M2

Mechanix2Go,
who has a bootable XP CD these days?most systems come with a recovery disk only, that is what she's got, still has its seal intact!!
I'm loathed to put it in unless I really have to, my wife is a very 'crafty' person she has a lot of links to different craft sites and her address book is something else!
Again thanks for the help,
John
It's not that I can't remember things as I get older, it's just that my hard drive's full.

It could still be a CMOS problem. When you replace the battery you lose all your Cmos settings. Go into the front screen where it lists your drives. Hit F3 or whatever key it takes to get the motherboard to auto configure your hard drive. If no drive comes up you may have a dead hard drive.
With the computer on put your hand on the hard drive case you should be able to feel if its spinning.
Your hard drive might be fine.....it could the controller on the MB....it could be the power connection to the hard drive.
I wouldn’t throw the drive away till your sure its the culprit.
Its nice to have spare parts to run down these problems...for instance if you had a spare hard drive you could connect it and see if the controller is the problem.
How old is this hard drive?
Good luck

"ERROR: System CMOS checksum bad - Default configuration used" are you still getting the above error ? If yes, that must be fixed first.
Is the hdd beening identified correctly in bios, should show Make and Size ?

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