Some background Recently I bought a gaming PC, it had some issues, so for a couple of months I was sending it back and forth and ended up changing the RAM, GPU and Processor, but it should be working now. I didnt install the OS at all in that time. So the technicians installed XP SP2. Now, it started fine but it presented some problems shortly afterwards, tried installing some drivers and programs, installed Adobe Reader fine but other programs presented problems such as Oxc0000005 and some DLL files were either damaged or missing, or others would just not run at all(it would give me an error message) Now, I tried reinstalling XP with my own OS(dont know if they used this one in the first place but I doubt it), at first it didnt start, but somewhy later I tried and worked, so I reinstalled it but it gave me several problems when installing with the following files; dbgeng.dll ntdll.dll regedit.exe dbghelp.dll autofmt.exe ntfs.sys winntbbu.dll Now, it completed installing ignoring those files but now, the PC will try to start, will load XP but will reset and begin loading the whole system from the start. so yeah, what can I do? thank you very much, I really would hate to send this thing back to support

Those files that didn't install are needed. Is the cd clean. I have had even a fingerprint cause the cannot copy file message to come up. Use a soft cloth...and yes even a mild soap and water can be used. It could also be a bad sector on the hard drive, and those needed files are not getting copied correctly. Check the cd for smudges.Test the hd for errors and then try a repair install. At this point I would opt for a format and complete reinstall....after checking hd and cd. W.L.

thanks for the help, problem is, windows wont start so I dont know what to do maybe the disk isn't clean though, dont mind formatting though, I just got this PC/hard drive and I have nothing there

Start the machine and open the cdrom tray and insert the xp disk. May have to shut down and restart. Idea is to get the cd in. Then turn it on and go into the bios change the boot order to cdrom A: then C: You need to be fast. Not knowing what machine you have it could be the del f6 or f12 key. Should see a message at bottom left of screen telling you which key...You only have a second to press the key down.tap, tap tap. Select the save and exit option. Computer should the start the cdrom

I'd definitely agree with the suggestion to clean the CD with mild soap and water (pat dry with a soft cloth). After booting from the CD, delete any existing partitions, then create a new one. I've found that XP's format function can leave traces on a partition, which may cause problems with the installation. Deleting the partition is more likely to leave no traces. Please let us know if you found someone's advice to be helpful.

Thanks for your time. I did that, but it didnt recoignized the Program, its kinda scratched so Im gonna try to get a new XP disk and see if that works

Thanks for your time. I did that, but it didnt recoignized the Program, its kinda scratched so Im gonna try to get a new XP disk and see if that works