Hardware? Or OS booting issue?

Dell Latitude d600
November 1, 2010 at 09:46:21
Specs: Microsoft Windows XP Home Edition, 3GHz / 2048 MB

I recentley had some problems with one of my SATA hardrives that has my OS on it on my desktop computer.

I managed to buy an external docking station and run a scandisk and fix all the errors. There were many!

I plugged in the drive to see if it would boot up but it got so far and then reset back to reboot.

I then followed the microsoft knowledge base doc on restoring corrupted system files as before I repaired the drive I was getting an error on boot up (the following files are missing or are corrupt C:/WINDOWS/SYSTEM32/CONFIG/SAM etc etc) I don't actually know if this error was correct or if I'm having a serious hardware failure in the drive, thus throwing up false issues.

I copied an older set of system files in order to get the machine up and running again and then do a system restore.

The problem is on boot up. It simply won't. In either normal, Safe or Domain restore mode it gets so far and then resets to reboot.

Any ideas? Do you think the corrupted files repaired during the scandisk were too much for it. Is there a way of at lesat getting the OS up and then I can restore?



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November 1, 2010 at 09:56:00
While in the external enclosure you could have viewed the status of the drive in Disk Management. That may have shed some light on things. You can also run a drive fitness test on the drive. Either while in the computer or in the external enclosure.

Most drive manufacturers have dedicated software to check the drive integrity. Download it from the appropriate manufacturer. Versions that can run from a boot disk or from inside Windows may be available.

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November 1, 2010 at 10:11:31
Thanks for the reply. I rebooted to command prompt and I'm now running a /F /R scandisk and getting more errors. I fear the drive maybe on it's last legs. One of the corrupted entries was the 'NTUSER.DAT' file... Ho hum!

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November 1, 2010 at 10:28:59
What is the brand and model of the hard drive?

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Related Solutions

November 1, 2010 at 10:46:25
Maxtor diamondMax plus 9 120gb sata/150

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November 1, 2010 at 11:06:16
Has that drive always been installed in that computer?

Try it back in the external enclosure and see how the drive is listed in Disk Management.

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November 1, 2010 at 11:14:14
The drive has been in the machine since I built it in 2005 and has been the most reliable machine I've built for myself to date.
I was copying a ton of files off this drive a few wks ago and got some errors.when I rebooted the OS wouldn't startup because it was saying I had missing system files. I tried replacing but the drive was not behaving normally so I bought this external docking station and hey presto lots of errors.it's currently stuck at 12% on stage 5 of a scandisk. Maybe this part of the drive is totally corrupted...

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November 1, 2010 at 12:21:40
Depending on what Disk Management reports you may be able to either repair and/or recover the partition and/or files.

I still recommend you run the fitness test. Get it at the link below.


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