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Hard Drive space keeps decreasing

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Name: Gabe
Date: November 26, 2004 at 06:51:32 Pacific
OS: Win XP home
CPU/Ram: P3/384mb
Comment:

Hello I'm trying to fix a friends computer and I'm noticing that Drive C keeps losing space every few mintues which is really strange. It a sony vaio computer and has two hard drives labeled C and D. The D drive has over 8 gigs of free space but the C drive is down to a shocking 128KB!!!!! I need help, I've tried running 2 different virus checks and found nothing, Ad ware found over 800 files but I can't delete them all without running into a program not responding.




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Response Number 1
Name: XpUser
Date: November 26, 2004 at 07:03:40 Pacific
Reply:

Boot to safe mode then run ad-aware and spybot S&D.

i_XpUser


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Response Number 2
Name: normajean
Date: November 26, 2004 at 08:10:48 Pacific
Reply:

You can't delete them because there is not enough free space left to do so. You have to delete files without putting them in the recycle bin. It is amazing that the computer can even operate with that little of free space left.

Since the 800 files that Ad-Aware found are likely "cookies" - navigate to the folder where the cookies are stored, highlight them all and hold down the Shift key while you click on Delete to remove the files without putting them in the recycle bin.

You need to clear out as many unnecessary files as you can in this method to free up enough space for the operating system to run properly and to allow you to run programs to find out what is going on with your friends computer.

If your friend is using Norton and has enabled the Norton protected Recycle Bin feature - you can be emptying out the Recycle Bin and deleting files but they are not permanently removed - Norton is hiding them in case you want them back again and they are taking up space somewhere - at least that is what I have read here on the forum that it does. This may explain why the more you delete the more hard drive is being used up.



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Response Number 3
Name: XpUser
Date: November 26, 2004 at 08:20:12 Pacific
Reply:

Gabe, I must admit that cleo does have a better grip with the problem than I do. Nice post, cleo :-)

i_XpUser


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Response Number 4
Name: normajean
Date: November 26, 2004 at 08:55:53 Pacific
Reply:

Thanks, I ran into a problem with a computer that too little hard drive space left - she had over 30,000 temporary internet files on her hard drive and due to lack of free space I could not just delete them all at once. I had to delete small groups of files at a time until I had freed up enough space to clear them all out.

That was Windows 98 and before I knew about holding down the Shift Key and hitting Delete :)


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Response Number 5
Name: XpUser
Date: November 26, 2004 at 09:04:16 Pacific
Reply:

As an FYI, my Recycle bin rarely gets anything. I like the Shift-del key combination. It's easier but sometimes unwise because once its deleted its gone for good - no chance to undo. I always first make sure I'm not drunk, or half-sleeping, or in a bad mood etcetra before I actually zap those files.

i_XpUser


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Response Number 6
Name: normajean
Date: November 26, 2004 at 10:16:21 Pacific
Reply:

Everything is retrievable if you want it bad enough and are willing to pay for it but I believe that when I have used System Restore to roll back my XP to an earlier date, files I had since deleted do return to my hard drive in that process.

I just upgraded our servers to 2003 and enabled shadow copies - when a file is deleted over the network it is gone for good but with shadow copies, you can check back to see the state of a folder at a earlier time and restore the files or folders that were accidently deleted. I enabled this feature about two weeks ago and it has twice been used to restore a file successfully.


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Response Number 7
Name: XpUser
Date: November 26, 2004 at 11:16:09 Pacific
Reply:

Oh yes SR would restore system files providing that you did not turn off in the first place. I was speaking of zapping personal files, downloads and the like. SR will not help with those things.

i_XpUser


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Response Number 8
Name: Gabe
Date: November 26, 2004 at 19:56:51 Pacific
Reply:

Wow guys thanks so much for the info. I have started in safe mode and ran both ad aware and spybot S&D. I was able to delete over 800 of them that they found I now have 90mb of space which is drastically better then the 128kb I had earlier. Now I have to look around and delete more of the dumb things he has on the computer. I will update again if anything new happens. Once again thanks for all your help.


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Response Number 9
Name: normajean
Date: November 28, 2004 at 06:19:24 Pacific
Reply:

When you are finished removing all the junk, turn off System Restore and then turn it back on again. This will prevent your friend from rolling back to a earlier time and bringing back all that stuff you worked so hard to clean up.

Then run Disk Defragmenter to improve your hard disk performance. The system restore files are always very fragmented for some reason.

And Xpuser - I am sure that when I ran system restore that icons I had deleted from my desktop returned after rolling back my system by one week and I had to delete them again - they were not system files but personal files and shortcuts to files/programs. Maybe because it was the desktop it restored - I have not noticed if files in other folders returned when using system restore.

Gabe, glad to hear that things are improving. With any operating system, you run into problems when you get below 10% free space left. There has to be enough room for the page file to expand and contract. running those programs in safe mode worked because it was running on bare bones memory. Those 800 cookies that AdAware found were only the ones that were discovered to be spyware - there are probably thousands more cookies that are not spyware so I would start there to clean or run disk cleanup now that you have freed up enough space to run it.


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